Ticket problem

[Vaske_su]

Where i can find "the original ticket number" so i can write new ticket?

[Dorotheus]

It will be in the e-mail response from support

[Vaske_su]

Thanks for answering, but i cant find it. I checked, like, 10 times and still i cant find it. I must be blind or something .

[Kit_]

It is in the email Header/subject line, not in the mail itself.

[Vaske_su]

I couldnt see it in subject line, so i clicked on 'more' and then view full header. That worked for me. Thanks everyone.