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Thread: Cannot login

  1. #1
    Skilled Student
    Join Date
    Jul 2015
    Location
    UK
    Posts
    30
    World
    Sandycove

    Unhappy Cannot login

    Hi All,

    I have not been able to login for the last 3 days. I put my details in, but it just keeps going back to the login screen. It does not give me any message about incorrect details or password not recognised etc. just sits there telling me to login. Any ideas what may have happened? i cannot use/see the contact support button either.

    Using windows 10 on Laptop with Firefox as browser

    help me get back in the Sandycove Realm community

  2. #2
    Ruler of the Land Xibor's Avatar
    Join Date
    Sep 2014
    Location
    New Zealand
    Posts
    2,258
    World
    Sandycove
    But you are logged into the forums which (at least the way I do it) must be done from the main page through the login. Does it show your player name at the top? (e.g. "You are logged in as playerx") ?
    Sorry, but I've slept since then...

  3. #3
    Skilled Student
    Join Date
    Jul 2015
    Location
    UK
    Posts
    30
    World
    Sandycove
    yes, I loginto the forums and it welcomes me as GretorixII and has my name at the top. I have discovered that I can login to the game using Microsoft Edge though. I prefer to use Firefox as a browser for games though so if anyone has any ideas about this I would be grateful.

  4. #4
      Ruler of the Land
    Join Date
    Jul 2012
    Posts
    1,891
    World
    Sandycove
    Firefox is known to be having issues with certain versions

    http://forum.thesettlersonline.com/t...ith-Firefox-47

  5. #5
    Skilled Student
    Join Date
    Jul 2015
    Location
    UK
    Posts
    30
    World
    Sandycove
    Thanks Daz - At least I can still join in on another Browser so will see if it ever fixes itself

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