23rd september

[sparkies2013]

yup totally agree Game Mail is the way to go!

[Houri3_old]

If the player knows the e-mail address that they registered with, and it is a Ubisoft account, they can change it themselves, with no need to contact support.

Details on how to do this are here . The new e-mail address can then be validated for the forum and newsletters.

If the account was made through Steam or Facebook, then e-mail change would need to be done through the procedures there.

[lordloocan]

If the player knows the e-mail address that they registered with, and it is a Ubisoft account, they can change it themselves, with no need to contact support.

Details on how to do this are here . The new e-mail address can then be validated for the forum and newsletters.

If the account was made through Steam or Facebook, then e-mail change would need to be done through the procedures there.

If only it was that easy. The reason they/he has to then contact Ubi/BB support is to change the email to a new one Ubi send an email to the old one to make sure it is not someone else.

http://prntscr.com/cm6ms3

System simply doesn't get how real life works.

[Houri3_old]

Ubi send an email to the old one to make sure it is not someone else

ah, right. that doesn't help in this case then.

i guess this is a warning for people to a) not use disposable e-mails, and b) change e-mails when you know you are going to lose access to the one you have.

[Durin_d]

I've heard that you can change your email address in the profile settings (not using uplay) without access to the old e-mail. The new validation mail is sent to the new address.

[Houri3_old]

you can change your email address in the profile settings

You can indeed. IF you validated your e-mail for the forum. If you didn't, you can't access your forum profile to change email.

To do this go:

Front page -> My profile -> Data Change

OR

Front page -> My profile -> To the Forum Profile, and scroll down to

[BestAge]

TY people! My voucher was in spam...