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Thread: Cant close info window so I can play game [16515]

  1. #41
    Pathfinder
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    bluebyte you are making no sense

    blute byte quotes from previouse posts "
    So far, internal testing suggests that only the 64-bit version of Firefox is affected, so try the 32-bit!

    Change the Browser as it seems to only affect the 32bit version of Firefox."

    ?

  2. #42
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
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    Guys - we're trying our best to troubleshoot this, but what we don't need right now is insults and non-constructive posts. This thread is for troubleshooting the recent issue with Firefox.

    Please work with us to try and resolve this, and keep anything off-topic to their own separate threads.


    Quote Originally Posted by konabudz View Post
    bluebyte you are making no sense

    blute byte quotes from previouse posts "
    So far, internal testing suggests that only the 64-bit version of Firefox is affected, so try the 32-bit!

    Change the Browser as it seems to only affect the 32bit version of Firefox."

    ?
    That was a mistake on my part, and I've corrected it. However we've now discovered that this issue affects both 64-bit and 32-bit.

  3. #43
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    im using firfox version 49.0.1 windows 7 x86 version

  4. #44
    Original Serf URANE's Avatar
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    Still blocked for me, using firefox last version, flash last version, and window 10 edu 64 bit
    thx for attention
    “A mind is like a parachute. It doesn't work if it is not open.”

    ― Frank Zappa

  5. #45
    Glorious Graduate
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    Sandycove
    same problem after last maintenance

  6. #46
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    Sandycove
    Same problem here, windows 7 pro 64 bit, FF 49.0.1 32bit.

  7. #47
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    Just to update you on the Firefox login/non-responsiveness issues:

    We are making progress with our investigation into this issue - it's much bigger than just TSO, but is also affecting other Flash Player games. While we try to find a fix, we ask that you use alternative browsers such as Chrome or Internet Explorer.

    Thank you for your patience!

  8. #48
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    Hello all - can you all follow the steps in this guide. DE region is using this fix and it works for them. Please let me know how it goes.

  9. #49
    Original Serf
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    Sandycove
    Same issue with game-have updated all drivers,tried flash with and without protected mode-cant play

  10. #50
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    Sandycove
    Refreshing Firefox solved issue : )

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