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Thread: Email is not validated [solved]

  1. #1
    Skilled Student Dar_iron's Avatar
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    Email is not validated [solved]

    If any have problem with validation mail and call this errors :
    http://prnt.sc/dcu0m8
    http://prnt.sc/dcw89h
    How to solve this problem?

    1.first open www.thesettlersonline.com/en/profile
    2. then in profile you have data change prnt.sc/desc3g there you have sign in and type mail and password who use for this game
    3.up in right corner you have this: prnt.sc/desdvv
    4 you click on first black box ^
    5. Open it and find customer support
    6 When you that done ,then you have all the way down write contact customer support and open it
    7. When you are and it done you can to choose between this two: http://prnt.sc/desfo4
    8.There you can ask what you interest in the problem.
    first do this http://prnt.sc/desh0c . On platform select on all platform , for select game the settlers online and you have category account login and you have Give us a brief summary of your issue: example type mail valid and question who you can yourselves to set . You write one long sentence
    9. When you are that done then you have down submit case for message or chat for ask live with expert and there check to contact you and ask for change mail
    10.They will you search to confirm change mail. Only you need to change address no password for settlers
    11. If you already have made account in facebook, twitter, google etc. , you take his for validation
    12.Stay in chat with expert and open second tab http://support.ubi.com/en-GB http://prnt.sc/desdvv and again have this, but now open third box behind a magnifying glass and find manage my account
    13. And there when you enter type mail who and password who use currently for settlers
    14.Then click on account information and there you find resent link or change mail
    15 . Then is you back on chat and say to that you sent confirm for change mail , and only say mail with who you have madeaccount in google, facebook , instagram etc.
    16. And on end try to open forum in homepage settlers (first log in click new mail who you are got from ubisoft support and password for game don't change. If is example your mail in settlers Test12345 then and need stay for that game)

    If have some questions free contact me
    Last edited by Dar_iron; 03.12.16 at 12:19.

  2. #2
    Wordsmith Durin_d's Avatar
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    If you use uplay to login you can also go to https://account.ubisoft.com/en-GB/account-information to change and validate your email address.

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