Originally Posted by
BB_Saqui
Hey, guys - we're actively working on manually pushing all payments through the affected providers (e.g. PayPal, Xsolla). This takes time, but I can assure you that if you bought gems, you will get them. If you have an open Support Ticket, please refrain from opening additional ones and just reply to the original.
We're planning on providing a small gift to those who were affected - this will be credited automatically.
Thank you for your continued patience!