i complained and they responded to close zone on server,and will not pay Money back.
i complained and they responded to close zone on server,and will not pay Money back.
Last edited by Qaw-Paw; 06.05.17 at 07:05.
Have now found another in the guild who bought them on Tuesday and still hasn't received them. If we have 3 in one guild there must be a lot of others across all the servers.
I've been waiting for my gems since 2 May. Only got the receipt on the 6th!. This isn't good enough. Either I get the gems or I want a refund pronto.
I'm also in communication with support about gems purchased through PayPal on Saturday and not yet received.
I bought gems Saturday moring and I still have not received them why
Hi...also bought Gems on Sunday morning and still waiting for them to appear....
Have posted a ticket with support,And awaiting a reply..
NOT Happy about the wait for my Gems..
Received my gems On Wednesday,Fingers crossed everyone else who are missing there gems receive them soon..
P.S.Thank you to the support team![]()
Last edited by KungFuWarrior; 11.05.17 at 16:32.
I bought gems through my steam wallet using paypal. I've always used this method and it's always pretty fast, but this time I'm still waiting 6 hours later.
Hopefully this will be sorted soon.
Also bought gems and didn´t get them yet. Ticket sent this morning. While waiting for the gems I have checked other forums-looks like german and american server has the same issue. What I can read from german forum-its both paypal and safecard there they have issue with. My problem is paypal like many others here
Just got my gems now,hope everyone else missing theirs get them todayPs:Thanks to support for helping
Last edited by minoreva; 08.05.17 at 06:32.
it takes way to long to get gems. bought some the other day and didnt get them so after waiting 24hrs i sent in a ticket. they responded within a few hrs and 4 hrs later i got the gems. other games ive spent money on ive had the items within secs of paying.
At 1st i thought it was the payment company not letting BB know about the transaction. but after reading this several other payment systems have been used to what i used. so its BB with the delay.
I get an email confirming the transactions within 2 mins of completing it. yet have to wait hrs sometimes days to get the gems. in my case its xsolla doing the transactions.
I received my gems this morning. I purchased them on April 29,2017.