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Thread: Paypal problem

  1. #1
    Pathfinder
    Join Date
    Jan 2017
    Posts
    1
    World
    Northisle

    Exclamation Paypal problem

    I have this issue with paypal payment since 03.20, thats when I wrote my first support ticket. Since then I wrote a few other support tickets but the problem is still there so I cant use paypal as a payment option. (I dont want to use another payment option, only paypal.)

    After clicking on Buy button I have this error message at https://psm.ubi.com :

    You cannot go on....
    The information transmitted is wrong and no longer guarantees security. Please contact the site.


    I asked a few random players ingame and they said they have the same problem with the paypal option so it seems I'm not alone with this problem. It also seems that BB/UBI doesnt interested in solving this issue so I decided to write here instead of writing another support ticket.

    If theres anybody who can use paypal without any problem please write here what browser + version are you using. I tried Firefox, Chrome, the client version of the game and having the same problem all the time.
    Thanks.

  2. #2
    Erudite Pioneer
    Join Date
    Apr 2017
    Posts
    47
    World
    Sandycove
    so is it still present or not

  3. #3
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
    Join Date
    Aug 2016
    Posts
    1,435
    World
    Newfoundland
    Quote Originally Posted by volok View Post
    I have this issue with paypal payment since 03.20, thats when I wrote my first support ticket. Since then I wrote a few other support tickets but the problem is still there so I cant use paypal as a payment option. (I dont want to use another payment option, only paypal.)
    Can you private message me your Support Ticket number?

  4. #4
    Erudite Pioneer
    Join Date
    Apr 2017
    Posts
    47
    World
    Sandycove
    just bought. recived after 10 minutes,worked fine
    btw. i used edge browser
    Last edited by Qaw-Paw; 18.05.17 at 13:11.

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