Originally Posted by
MOD_Daz
The same thing happens on all online games where the number of players vastly outnumbers developers and support staff. Players will always be able to find a solution a lot quicker because there are a lot more of us. This particular issue is not related to the game here, but to the browser being used. It also affected many other browser games which means there was even more players looking for a solution, not just for The Settlers Online. When you have a few million players looking for a solution, they always find it quicker than a handful of support staff sitting in an office. It is just the law of averages.