File loading failed!

[Schipperke]

Same problem, not able to log in for 5 hours now on either Newfoundland or Ares servers. Not good during an event. I paid for premium time specifically for the event but it is being wasted, and the returns I can expect from the event are diminished because I am unable to send out explorers or do adventures. VERY disappointed.

[El-Pulpo]

now it is me... started with file loading error. refresh many time... then load and hang... and refresh many time... follow instruction to clear cache, delete site on flash... no hope... try chrome, safari, firefox... all the same

lost pumpkins...

[KC-Grim]

same problem for me too, been trying to get on for the last 7 hours.
Not good enough BB, hope you have some compensation lined up for us.

[cephasc]

Also picking up the same issue. While I was logged in, there was a heavy heavy lag on the game. My mistake was refreshing to try and fix this up, but I'm now unable to reconnect. Tried the typical fixes. Playing via safari browser and have tried chrome to make it work.

[cephasc]

Still trying and I think support are also napping...

[SmurfAsH]

Spoiler

thats all ive been getting for the last hr. cleared cache/cookies, refreshed closed the browser re opened it. rebooted by PC still the same. it was fine till flash player crashed and i had to refresh.

Same

Spoiler

Zero network/browser activity when on that page once indicator gets to the point shown

If the loading get stuck in this "white screen phase" - then allways retry.

If you'd get past that and into game ("blue screen phase") and get stuck at "Loading Tip Screen" when loading your island - it's sometimes worth waiting.

Hmm, now it loaded, after 2 hours of hard work.

Yes, that seems to be the way to go for now - retry, retry, retry and retry again til it works.
Too bad it won't last that long as flash will sooner or later "crash" into a white page..

[Lady_Mayor]

Occasional file error flash across the screen but not having any issues loading but the game stalls a lot

I just crashed out but got back in immediately

[minoreva]

Same problem here,been trying chrome and firefox

(Keep getting that message:File loading failed! Please check your network connection, clean your browser cache or try again later.)

BB wake up please and hurry with a fix:We have Golems to kill and Pumpkins to hunt

[twister_]

i too having same issue as above , cant get it at all

[MpiMpas]

Same problem can't load the game