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Thread: File loading failed!

  1. #11
    Erudite Pioneer
    Join Date
    May 2017
    Posts
    79
    World
    Newfoundland
    Same problem, not able to log in for 5 hours now on either Newfoundland or Ares servers. Not good during an event. I paid for premium time specifically for the event but it is being wasted, and the returns I can expect from the event are diminished because I am unable to send out explorers or do adventures. VERY disappointed.
    Last edited by Schipperke; 23.10.17 at 00:41.

  2. #12
    Skilled Student
    Join Date
    Nov 2015
    Posts
    29
    World
    Northisle
    now it is me... started with file loading error. refresh many time... then load and hang... and refresh many time... follow instruction to clear cache, delete site on flash... no hope... try chrome, safari, firefox... all the same

    lost pumpkins...

  3. #13
    Nifty KC-Grim's Avatar
    Join Date
    Dec 2012
    Location
    Melbourne, Australia
    Posts
    61
    World
    Northisle
    same problem for me too, been trying to get on for the last 7 hours.
    Not good enough BB, hope you have some compensation lined up for us.

  4. #14
    Skilled Student
    Join Date
    Jan 2016
    Posts
    35
    World
    Newfoundland
    Also picking up the same issue. While I was logged in, there was a heavy heavy lag on the game. My mistake was refreshing to try and fix this up, but I'm now unable to reconnect. Tried the typical fixes. Playing via safari browser and have tried chrome to make it work.

  5. #15
    Skilled Student
    Join Date
    Jan 2016
    Posts
    35
    World
    Newfoundland
    Still trying and I think support are also napping...

  6. #16
    Ruler of the Land
    Join Date
    Apr 2013
    Posts
    1,563
    World
    Newfoundland
    Quote Originally Posted by cliff60 View Post
    Spoiler


    thats all ive been getting for the last hr. cleared cache/cookies, refreshed closed the browser re opened it. rebooted by PC still the same. it was fine till flash player crashed and i had to refresh.
    Quote Originally Posted by gibbletz View Post
    Same
    Spoiler

    Zero network/browser activity when on that page once indicator gets to the point shown
    If the loading get stuck in this "white screen phase" - then allways retry.

    If you'd get past that and into game ("blue screen phase") and get stuck at "Loading Tip Screen" when loading your island - it's sometimes worth waiting.


    Quote Originally Posted by VoittoOnninen View Post
    Hmm, now it loaded, after 2 hours of hard work.
    Yes, that seems to be the way to go for now - retry, retry, retry and retry again til it works.
    Too bad it won't last that long as flash will sooner or later "crash" into a white page..
    25/11-14 , 23/02-16 .. The end is coming and it will look like this .

  7. #17
    Skilled Student Lady_Mayor's Avatar
    Join Date
    Jul 2013
    Location
    At home (New Zealand)
    Posts
    31
    World
    Sandycove
    Occasional file error flash across the screen but not having any issues loading but the game stalls a lot

    I just crashed out but got back in immediately
    Last edited by Lady_Mayor; 23.10.17 at 04:41.

  8. #18
    minoreva
    Same problem here,been trying chrome and firefox

    (Keep getting that message:File loading failed! Please check your network connection, clean your browser cache or try again later.)

    BB wake up please and hurry with a fix:We have Golems to kill and Pumpkins to hunt

  9. #19
    Skilled Student
    Join Date
    Nov 2015
    Posts
    38
    World
    Sandycove
    i too having same issue as above , cant get it at all

  10. #20
    Pathfinder
    Join Date
    May 2013
    Posts
    2
    World
    Newfoundland
    Same problem can't load the game

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