1. Steam version.
2. Win 10 x64
3. Have chrome with newest flash
4. Tried many times during the day.
Wont get the store page to load, only says that it wont load, click here to refresh. Tried changing country and no change.
1. Steam version.
2. Win 10 x64
3. Have chrome with newest flash
4. Tried many times during the day.
Wont get the store page to load, only says that it wont load, click here to refresh. Tried changing country and no change.
Tried to buy more gems today in the sale... As the checkout won't load at all in the game browser, I did manage to get it to load using Mozilla instead. Then I had to go through a long winded verification process which culminated in me being given a 4 digit code that appeared to do nothing. When I entered it a few times it just booted me out of the process...
Really how hard can this be?! I just want to give you some money and it shouldn't be this difficult!!
Gem shop is down in hungary. We will miss the Happy Hours this way. Any solution?
Just also check if you have an ad blocker enabled - thats always prevented my purchases in the past, I had to remember to disable it.
there is also another workaround that involves changing your region of purchase, logging out and logging back in.
All workarounds that really should be advertised by a BB to ensure the info is out there reliable and trustworthy
This works for a few - thanks Paddan
[19:59] [g-o] Paddan: Gem Shop bug and workaround: if gem shop dont work this is a workaround, first select a shop in another region/another shop like EU global, select a payment method(any, doesent matter at tis point), proceed to next step, and then cancel it, now logout completely (wit logout in ain), and relogin and select the shop u intend use...and it should worrk
When choosing Denmark, site shows :
Unfortunately an error occured while the shop was loading, please click here
to reload the page. If the error keeps persisting, please try again in a few minutes.
When choosing almost any other language, shop displays correct.
Please fix before offer runs out.
Regards
Laquso
Last edited by Laquso; 12.11.18 at 15:17.
I have the same problem from time to time
Seems like every time there is a happy hour the shop won't open and gives the error:
Unfortunately an error occured while the shop was loading, please click here
Fun part when happy hour is over the shop works normal for the Netherlands.
for 12 month i been able 1 or 2 times to buy gems, so i use the money else where and my time
other have probs loading the shop , i cant buy gems on this happy hour
did clear cache , and all prg is updatet
hmm
Merged
Last edited by MOD_Daz; 13.12.18 at 09:31.