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Thread: Issues with buying Gems

  1. #1
    Pathfinder
    Join Date
    Apr 2018
    Posts
    6
    World
    Northisle

    Issues with buying Gems

    Hi
    I havn't bought gems before, but I am considering to do so.

    But - for the second time in a row - the shop isn't working during Happy Hour.
    There is only a text saying I should try to re-log or try again later, and ofc I did try that with no succes.

    Now the morning after HH its working again:-(

    It was excatly the same last HH, so i can only assume there's no HH for my country(Denmark) or what?

    Can I buy from other countries if I use PayPal, or will that not work?

    Thx
    Dane

  2. #2
    Erudite Pioneer Elco's Avatar
    Join Date
    Aug 2013
    Location
    France
    Posts
    92
    World
    Newfoundland
    Hi,
    I would kindly suggest to use the scroll down menu of countries (it automatically default to your country with its flag to the left) next to your name and at the very bottom there is the "international " option. The Happy Hour offer should then be available to purchase with PayPal.
    Unless I am wrong I assume that this offer is valid on the International server only, which may not be the case on countries specific servers, thus appearing unavailable?
    All the best and happy settling!

  3. #3
    Pathfinder
    Join Date
    Apr 2018
    Posts
    6
    World
    Northisle
    Ok thanks for info.

    I did try to select other countries, and some seemed to work, others didnt, so I could not really see any pattern.

    I will try the International server on next HH

  4. #4
    Pathfinder
    Join Date
    Sep 2016
    Posts
    9
    World
    Northisle

    gem merchant page doesnt load

    Have tried to buy gems yesterday and today...but unable too...

    Keep getting the following message : prntscr.com/juhngr

    <thread merged>
    Last edited by MOD_Aszbhar; 27.11.18 at 12:08.

  5. #5
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
    Join Date
    Aug 2016
    Posts
    1,678
    World
    Newfoundland
    Quote Originally Posted by myriamsje View Post
    Have tried to buy gems yesterday and today...but unable too...

    Keep getting the following message : prntscr.com/juhngr
    Could you try accessing it through another browser?

  6. #6
    Pathfinder
    Join Date
    Sep 2016
    Posts
    9
    World
    Northisle
    already tried that....chrome and edge both dont load the page

  7. #7
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
    Join Date
    Aug 2016
    Posts
    1,678
    World
    Newfoundland
    Quote Originally Posted by myriamsje View Post
    already tried that....chrome and edge both dont load the page
    Thanks for trying! Which region are you selecting, and can you let me know what happens when you change it?

  8. #8
    Pathfinder
    Join Date
    Sep 2016
    Posts
    9
    World
    Northisle
    the netherlands....and i tried belguim...stays the same,,,

  9. #9
    Pathfinder
    Join Date
    Sep 2016
    Posts
    9
    World
    Northisle
    support gave me a whole list...which i had already tried....leaving it for now...will try again when happy hour is around

  10. #10
    Glorious Graduate
    Join Date
    Oct 2012
    Posts
    140
    World
    Northisle
    It's a bigger problem, not only for myriamsje. For me it's been broken for half a year, sometimes switching to other country solves it for a minute, but soon it disappears again. I just don't care - not intended to buy gems, but as I've said, it's been going for several months.
    And I've seen several players reporting it in chat or even here (if you read older posts).

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