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Thread: gem merchant page doesnt load

  1. #1
    Pathfinder
    Join Date
    Sep 2016
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    8
    World
    Northisle

    gem merchant page doesnt load

    Have tried to buy gems yesterday and today...but unable too...

    Keep getting the following message : prntscr.com/juhngr

  2. #2
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
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    Aug 2016
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    1,649
    World
    Newfoundland
    Quote Originally Posted by myriamsje View Post
    Have tried to buy gems yesterday and today...but unable too...

    Keep getting the following message : prntscr.com/juhngr
    Could you try accessing it through another browser?

  3. #3
    Pathfinder
    Join Date
    Sep 2016
    Posts
    8
    World
    Northisle
    already tried that....chrome and edge both dont load the page

  4. #4
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
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    Newfoundland
    Quote Originally Posted by myriamsje View Post
    already tried that....chrome and edge both dont load the page
    Thanks for trying! Which region are you selecting, and can you let me know what happens when you change it?

  5. #5
    Pathfinder
    Join Date
    Sep 2016
    Posts
    8
    World
    Northisle
    the netherlands....and i tried belguim...stays the same,,,

  6. #6
    Pathfinder
    Join Date
    Sep 2016
    Posts
    8
    World
    Northisle
    support gave me a whole list...which i had already tried....leaving it for now...will try again when happy hour is around

  7. #7
    Glorious Graduate
    Join Date
    Oct 2012
    Posts
    139
    World
    Northisle
    It's a bigger problem, not only for myriamsje. For me it's been broken for half a year, sometimes switching to other country solves it for a minute, but soon it disappears again. I just don't care - not intended to buy gems, but as I've said, it's been going for several months.
    And I've seen several players reporting it in chat or even here (if you read older posts).

  8. #8
    Original Serf
    Join Date
    Jul 2012
    Location
    Switzerland, Canton Vaud , 1312 Eclepens
    Posts
    12
    World
    Newfoundland
    i can't buy gems

  9. #9
    Forum Explorer
    Join Date
    Aug 2013
    Posts
    314
    World
    Newfoundland
    have not worked here for a little month now

  10. #10
    Community Manager
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    Aug 2016
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    1,649
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    Newfoundland
    Quote Originally Posted by qawpaw View Post
    have not worked here for a little month now
    Are you saying you're still having issues today? What Region are you attempting to buy from? What error message do you get?

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