Reply to Thread
Page 3 of 4 FirstFirst 1 2 3 4 LastLast
Results 21 to 30 of 37

Thread: Snack Stand reset

  1. #21
    Glorious Graduate
    Join Date
    Nov 2015
    Posts
    120
    World
    Sandycove
    same here had over 90 days in snack stand queue all is gone lol. gj BB!

  2. #22
    Pathfinder
    Join Date
    Aug 2015
    Location
    Copenhagen, Denmark
    Posts
    7
    World
    Sandycove
    My two snackstand productions are empty too, im not sure how much i had cooking but probably 50 stadium and 100 red flying. Last time i looked it had a ETA around 93 days or so

  3. #23
    Battle Hardened Contributor
    Join Date
    Aug 2015
    Posts
    391
    World
    Northisle
    I would check star for resoruces. We were talking in chat one someone had 200k extra bread, only to find snack queue had gone.

  4. #24
    Pathfinder
    Join Date
    May 2015
    Posts
    4
    World
    Sandycove
    Quote Originally Posted by MOD_Daz View Post
    Thank you for the reports. The Dev team are currently looking into it.
    We will try to update you with any information as soon as we have any
    Does that mean we all get some compensation or do each individual have to submit a support ticket?

  5. #25
    Jolly Advisor
    Join Date
    Jan 2016
    Location
    SW England
    Posts
    193
    World
    Sandycove
    People who dont know about this glitch are STILL being caught out by it.

  6. #26
    Skilled Student
    Join Date
    Jun 2017
    Posts
    42
    World
    Newfoundland
    I too lost several months worth of snacks and about 10 days worth of fish steaks. (i have 2 smokehouses running, so that was a lot of fish). Sent ticket to support but so far 2 days later, not even had the standard reply to say they are looking into it.

  7. #27
    Community Manager
    Glorious Graduate BB_Acadma's Avatar
    Join Date
    Sep 2016
    Posts
    140
    World
    Newfoundland
    Hello All!

    Your feedback is greatly appreciated. The issues with Snack Stand and Smokehouse should no longer happen. Anyone that this is still happening to should send a Support Ticket immediately. Any resources lost will be handled by Support on a case-by-case basis. I appreciate your patience in this matter.


    Kind regards,
    BB_Acadma

  8. #28
    Ruler of the Land
    Join Date
    Jan 2012
    Posts
    1,500
    World
    Newfoundland
    Quote Originally Posted by BB_Acadma View Post
    Hello All!

    Your feedback is greatly appreciated. The issues with Snack Stand and Smokehouse should no longer happen. Anyone that this is still happening to should send a Support Ticket immediately. Any resources lost will be handled by Support on a case-by-case basis. I appreciate your patience in this matter.


    Kind regards,
    BB_Acadma
    when the stand reset same as the smokehouse was the resources lost? i had a years worth of queue on the smokehouse but i cant remember the fish i had in my menu to start with if it was lost will send in a ticket

  9. #29
    Community Manager
    Glorious Graduate BB_Acadma's Avatar
    Join Date
    Sep 2016
    Posts
    140
    World
    Newfoundland
    Quote Originally Posted by hades8840 View Post
    when the stand reset same as the smokehouse was the resources lost? i had a years worth of queue on the smokehouse but i cant remember the fish i had in my menu to start with if it was lost will send in a ticket
    Hi hades8840,

    There were some claims of lost resources but I'm not sure if they were proven to be correct. However, TSO Support has been dealing with players on an individual basis.

    Kind regards,

    BB_Acadma

  10. #30
    Dedicated Scribe
    Join Date
    Jan 2012
    Posts
    470
    World
    Northisle
    Nothing was lost for me, I don't tend to "star" stuff like others so I was wondering why I suddenly had ~300k bread and ~300k sausage sat in my star menu. I presume these are from the lost snack stand queue.

Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.