Originally Posted by
Mannerheim
I've been receiving decent support for few past tickets as in I've received replies and updates to tickets but as usual the support cant do nearly anything but just reply the same we are sorry and devs are working on it and hope for the best.
I can clearly see from comparing different forums and replies to other members and guildies that there is clearly lack of communication between BB teams between regions and then support teams. While Germans have most issues flagged with a issue number on their forums, here the support can still tell to clear cache or say they will forward it even tho the problem, eta, required actions or even a resolution have been known for days.
Even the dev diaries can mismatch due other regions not receiving updates or something else happening. For example currently at the German forums the Gingerbread storage size has been corrected to 2x2 like a month ago while on our dev diary it's still 3x3. This is not even a small error as it can lead in to some people not buying em as they may assume its the same huge size as barracks or a scouting post.
You can find A LOT of useful info that is not available anywhere else by going to the German forums and clicking a BB member name and then find all posts.