appalling customer service when this basic problem goes unanswered or even acknowledged
same problem for me, started Friday. Sticks with the bar around half-way. Doesn't bode well for Easter event. But it does seem to eventually load - so maybe we have to start the login process and then walk away for an hour.
Different browsers, different machines, different OS, different locations, cleared caches, all consistent in getting about 1/3 of the way across the screen (just about below the guy walking towards the river) then it sits there, leave it long enough and sometimes it actually decides to make it across all the way.
It makes -
The Spring Park: limit has been increased, and it's also got a new buff
Two new buildings: The Wonderous Residence and Tribute buildings
Three Specialists: General Boris, Gold-hearted Geologist and Princess Zoe (Explorer)
New Seasonal Adventures: granting both double resources and experience
Relatively useless...........
ye takes like 30/60 mins to load using edge been like this last 5 months atlest other stuff works fine
Event is gonna kinda suck if i cant even log in to do it. My load bar gets stuck just below the river. Been that way for about 3 days now.
After multiple (sometimes 2 sometimes 10+) refreshes it loads. Getting in takes from 30 minutes to 2 hours.
My explorers is gonna sit in star wondering why they are not looking for eggs.
So are there some sort of ongoing log in issues...been trying for hours without luck to get in...firefox, internet explorer, logging on through facebook nothing is working. For some time now its taken a considerable time to log in and freezes requiring a relog have riddled the game for ages but this morning just simply no log in at all.
Merged
Last edited by MOD_Daz; 14.04.19 at 18:08.
at last its only taken 2 hours.....
For the past two days I haven't been able to get in using Chrome (my usual browser). I've been trying to log on since 8am this morning after clearing the cache and rebooting my laptop but the bar is still stuck about a third of the way along. I managed to get in using Edge last night but it kept lagging and hanging to the extent that I couldn't even collect loot/delete mail. Just what I want (but expect) right before an event.
Just to add to the hilarious situation.... I've spent the past hour trying to log in via chrome, edge, everything got stuck... Eventually, after an hour, I logged in successfully... had a chat with a few people in the guild... went to another island and BOOM... connection has been lost, with the box telling me to please log out and back in.... grrrr....