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Thread: unable to log in

  1. #11
    Skilled Student
    Join Date
    Jan 2012
    Posts
    31
    World
    Newfoundland
    Quote Originally Posted by The_Sarmatian View Post
    WTF!. This is like 3rd day of constant problems logging in into TSO. Loading page freezes during login..
    been having exactly same issue. Loading stops about 40% and does not finish. Been waiting for official post. This thread saved my mind, issue is there and not here.

  2. #12
    Skilled Student Drood's Avatar
    Join Date
    Feb 2012
    Location
    Scarborough, England
    Posts
    29
    World
    Northisle
    appalling customer service when this basic problem goes unanswered or even acknowledged

  3. #13
    Jolly Advisor
    Join Date
    Feb 2012
    Posts
    186
    World
    Newfoundland
    same problem for me, started Friday. Sticks with the bar around half-way. Doesn't bode well for Easter event. But it does seem to eventually load - so maybe we have to start the login process and then walk away for an hour.

  4. #14
    Glorious Graduate
    Join Date
    Mar 2014
    Posts
    124
    World
    Newfoundland
    Different browsers, different machines, different OS, different locations, cleared caches, all consistent in getting about 1/3 of the way across the screen (just about below the guy walking towards the river) then it sits there, leave it long enough and sometimes it actually decides to make it across all the way.
    It makes -
    The Spring Park: limit has been increased, and it's also got a new buff
    Two new buildings: The Wonderous Residence and Tribute buildings
    Three Specialists: General Boris, Gold-hearted Geologist and Princess Zoe (Explorer)
    New Seasonal Adventures: granting both double resources and experience

    Relatively useless...........

  5. #15
    Skilled Student
    Join Date
    Mar 2014
    Posts
    28
    World
    Sandycove
    ye takes like 30/60 mins to load using edge been like this last 5 months atlest other stuff works fine

  6. #16
    Nifty Arrakkamani's Avatar
    Join Date
    Feb 2013
    Location
    South Africa
    Posts
    68
    World
    Sandycove
    Event is gonna kinda suck if i cant even log in to do it. My load bar gets stuck just below the river. Been that way for about 3 days now.
    After multiple (sometimes 2 sometimes 10+) refreshes it loads. Getting in takes from 30 minutes to 2 hours.
    My explorers is gonna sit in star wondering why they are not looking for eggs.

  7. #17
    Nifty
    Join Date
    Nov 2011
    Posts
    60
    World
    Newfoundland

    Unable to log in (cont.)

    So are there some sort of ongoing log in issues...been trying for hours without luck to get in...firefox, internet explorer, logging on through facebook nothing is working. For some time now its taken a considerable time to log in and freezes requiring a relog have riddled the game for ages but this morning just simply no log in at all.


    Merged
    Last edited by MOD_Daz; 14.04.19 at 18:08.

  8. #18
    Nifty
    Join Date
    Nov 2011
    Posts
    60
    World
    Newfoundland
    at last its only taken 2 hours.....

  9. #19
    Quartermaster Icegirl's Avatar
    Join Date
    Jun 2012
    Location
    London
    Posts
    277
    World
    Newfoundland
    For the past two days I haven't been able to get in using Chrome (my usual browser). I've been trying to log on since 8am this morning after clearing the cache and rebooting my laptop but the bar is still stuck about a third of the way along. I managed to get in using Edge last night but it kept lagging and hanging to the extent that I couldn't even collect loot/delete mail. Just what I want (but expect) right before an event.
    It's not my fault that I never learned to take responsibility.

    Quote Originally Posted by Baggis View Post
    The Germans have 3x gem happy hour..... we have an Alpaca!

  10. #20
    Pathfinder
    Join Date
    May 2015
    Posts
    2
    World
    Northisle
    Just to add to the hilarious situation.... I've spent the past hour trying to log in via chrome, edge, everything got stuck... Eventually, after an hour, I logged in successfully... had a chat with a few people in the guild... went to another island and BOOM... connection has been lost, with the box telling me to please log out and back in.... grrrr....

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