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Thread: Compensation for update, update of the update, event delay, event hot fix....

  1. #21
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    Quote Originally Posted by Mortallicus View Post
    I tried downloading the slim browser after we were told in global that it has files that got round the flash issue within it so does not require flash. This is the message I get




    I use Opera and an uptodate version of Chrome.
    No flash,no tso.It´s that easy.

  2. #22
    Eggcellent Essayist Mortallicus's Avatar
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    Quote Originally Posted by bfl72 View Post
    No flash,no tso.It´s that easy.
    That was not my point though , as I do run flash and use chrome which has flash . The screenshot was to show the message I get despite this.

    I should not really have posted that here but I automatically followed some previous posts which mentioned flash and the slim browser and how it is more stable.
    I forgot the thread is actually about compensation for issues with the game since the hot fix. Apologies.

    Back to the Thread topic
    Maybe compensation should not always be across the board as some have had more issues than others. I have had very few apart from the obvious hotfix time and I am happy with the compensation for that.

    I have enormous sympathy for players that plan their time to do these events only for timings to change etc and spend gems only for things not to work as expected and I get the feeling that BB just do not understand the frustration and knock on effect that has on real life.

  3. #23
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    That´s no problem. It seems we are approaching EOL of tso.

    No flash,no tso stands.

    You can install the slim-browser,but you still need a flash-plugin.
    Might be difficult to get next year after Adobe stopped "development"(security patches once a while) and distribution of it.

  4. #24
      Treasure Hunter
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    Quote Originally Posted by Soupssss View Post
    There was a news a frontpage, but they removed it...

    The probleme came from the HTTPS Certificate, BB just forgot to renew it... It take 5 minutes...

    They made a noob mystake... maybe that's why they remove the information about the 10 hours downtime....

    Will we be compensate ?

  5. #25
    Enlightened Sage
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    Quote Originally Posted by Soupssss View Post
    Will we be compensate ?
    Already was at the same day, it was the gift mail with prem, crystals, etc.

  6. #26
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    Quote Originally Posted by Mannerheim View Post
    Already was at the same day, it was the gift mail with prem, crystals, etc.
    what about people who lost their farms???

  7. #27
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    Quote Originally Posted by Nolyka View Post
    what about people who lost their farms???
    They need to ask support. There has never been any automatic per player compensation, only generic gift mail which rarely covers all the losses.

  8. #28
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    Quote Originally Posted by Mannerheim View Post
    Already was at the same day, it was the gift mail with prem, crystals, etc.
    But for the 10 hours downtime due to failed HTTPS Certificate renew ?

  9. #29
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    Quote Originally Posted by Soupssss View Post
    But for the 10 hours downtime due to failed HTTPS Certificate renew ?
    The one sent on Friday was it.

  10. #30
    Raving Rabbid
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    Quote Originally Posted by BB_Torkav View Post
    No HTML5 version of the game is planned.

    However, we do not ignore the Flash situation and are working on solutions. Even if the browsers stop running Flash, the standalone game client (the so-called Slim Browser) will still work and it will be possible to play.
    the standalone client is Windows only. If this really is the future - please at least develop a mac
    version too
    HOTFIX!

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