I would like to say that this is an outrageously insufficient reply, and utter denial of what players are reporting to you. You are giving a bad name to the company that employs you, with your poor/unrelated/irrelevant explanations, I hope it is clear to you, BB_Torkav.
That's really such a shame, pathetic even, seeing how players had already had to cope with all the bugs, incredible lag/freeze for couple days, event reported by a week (but that was a good choice), and then it was Valentine buff bugged - and you are obviously trying to cover up/deny. Waw. Just waw.
Oh and should we mention that Observatory doesnt work AT ALL, too?
Bugs are bad, but your (=the whole team's) poor comunication over them is far worse of a problem in fact. Transparency could at least get you some comprehension. It could also be seen, for us, as a sign of respect...