About 2hours ago I brought 48000gems. I am sure that I payed successfully. but I still did not receive these gems, what happening?
About 2hours ago I brought 48000gems. I am sure that I payed successfully. but I still did not receive these gems, what happening?
Exactly same problem over here, bought 48000 gems last night (8 hours ago) but did not get the gems. Payment was 100% sure successfull.
Hemdoa Marie.selver@gmail.com
Yes I have also brought gems 48,000 over 1 hr ago come on this not good enough. my payment went through too.
Same issue here. Received Purchase Confirmation 6 hours ago. Still no gems. What's going on?
Me too - bought last night - still not received though have receipt.
Please report all such cases to the Support Team with all relevant screenshots and details.
https://www.thesettlersonline.com/en/help-and-support -> "Contact Form"
Reported as above.
Even if i would, i can't find a country which accept me to buy gems.
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It's not the first time this happens.
Those who bought gems but didn't receive them, please check now if they were delivered.
solved ,thanks.