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Thread: Easter Eent Quest bug

  1. #151
    Master of Strategy Kit_'s Avatar
    Join Date
    Jul 2013
    Location
    Berlin
    Posts
    909
    World
    Newfoundland
    from BB_Kumakun on the german server
    (translated)

    Thank you, your messages have greatly facilitated the cause identification.
    A solution has been developed by the developers and will be finalized.
    We will be able to provide you with more information during the course of tomorrow.
    Leader of The Hell Unleashed [THU] on Newfoundland
    Addicted to Settlers, coffee and chocolate, in that order

  2. #152
    Original Serf
    Join Date
    Jan 2012
    Posts
    15
    World
    Newfoundland
    Quote Originally Posted by Kit_ View Post
    from BB_Kumakun on the german server
    (translated)

    Thank you, your messages have greatly facilitated the cause identification.
    A solution has been developed by the developers and will be finalized.
    We will be able to provide you with more information during the course of tomorrow.
    Thank you Kit...I hope they extend the event (+7days).

  3. #153
    Original Serf
    Join Date
    Mar 2012
    Posts
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    Newfoundland
    Quote Originally Posted by mheseto View Post
    thank you kit...i hope they extend the event (+7days).
    +1

  4. #154
      Jolly Advisor
    Join Date
    Jan 2017
    Posts
    194
    World
    Sandycove
    the response i got from support was they were looking into it but have no fix planned. sent in a ticket yesterday and got a response about an hr ago.

  5. #155
    Erudite Pioneer
    Join Date
    May 2012
    Posts
    88
    World
    Sandycove
    Did you have a waiting quest "Easter preparations"? no
    Have you already logged out for 20 minutes from the game?yes and cleared cache etc
    When did you first receive the first quest of the Easter quest series? Monday the 15th at start of event
    Which browser do you use? Opera Version:58.0.3135.132

  6. #156
    Original Serf
    Join Date
    Sep 2017
    Posts
    12
    World
    Northisle
    Did you have a waiting quest "Easter preparations"? No
    Have you already logged out for 20 minutes from the game? Yes
    When did you first receive the first quest of the Easter quest series? 1st day of event
    Which browser do you use? Chrome

  7. #157
    Pathfinder
    Join Date
    Mar 2017
    Posts
    9
    World
    Sandycove
    Did you have a waiting quest "Easter preparations"? no
    Have you already logged out for 20 minutes from the game? yes and cleared cache
    When did you first receive the first quest of the Easter quest series? On monday the 15th at start of event
    Which browser do you use? latest 64 bit Chrome

  8. #158
    Ruler of the Land
    Join Date
    Feb 2013
    Location
    Cotswolds in UK
    Posts
    1,116
    World
    Northisle
    [20:06] MOD_V4lkyrie2: Hi we have had a update from BB. We noted that a "possible cause" was identified thanks to the reports of the players. It seems like new players and players who did not participate in the 2018 event are able to obtain the second quest. Which made it easy for us to identify a possible reason/connection. The developers are working on a solution but it is not final and some more tests are needed. This is why we can only give an update tomorrow during the day.

    Just a shame a BB didn't make the announcement.

    Once it it fixed let's hope the time still exists for those without the 2nd quest chain to get all the quest chains completed, maybe by running the 2nd and 3rd chains in parallel

  9. #159
    Skilled Student
    Join Date
    Mar 2015
    Posts
    32
    World
    Sandycove
    On global chat: Mod Valkrie

    Hi we have had a update from BB. We noted that a "possible cause" was identified thanks to the reports of the players. It seems like new players and players who did not participate in the 2018 event are able to obtain the second quest. Which made it easy for us to identify a possible reason/connection. The developers are working on a solution but it is not final and some more tests are needed. This is why we can only give an update tomorrow during the day.

    ---------------------

    Fingers crossed

  10. #160
      Treasure Hunter
    Join Date
    Jun 2014
    Posts
    242
    World
    Northisle
    Thank you lordloocan & Count_Dennis for this information !


    I hope you will have no problems for giving us this chat message...

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