Easter Eent Quest bug

[mheseto]

Sadly, I also have no countdown timer for my last 4th quest

[ramurele]

no countdown timer , either

[Dewoque]

same here...no countdown timer

[Soupssss]

I thought it was not allowed to paste answer from support here.... They considere this as private things.

Can we have an official acknowledgement of this problem.
And some informations about he futur downtime it may cause... when ?
Will we have another 5 extra days for this event ?

Thank you !

[WildWizard]

I'm also missing the countdown timer, and was missing it the first time around as well.

[Urd123]

I thought it was not allowed to paste answer from support here.... They considere this as private things.

Can we have an official acknowledgement of this problem.
And some informations about he futur downtime it may cause... when ?
Will we have another 5 extra days for this event ?

Thank you !

How can a auto response that seems to be sent to everyone who write support be considered a private message??- but off topic - sorry. Just waiting - maybe a little impatient for a real response from BB.

[MOD_Daz]

I thought it was not allowed to paste answer from support here.... They considere this as private things.

Can we have an official acknowledgement of this problem.
And some informations about he futur downtime it may cause... when ?
Will we have another 5 extra days for this event ?

Thank you !

Exchange with Support / Mod / Admin is private
Any discussion or exchange with a Support agent, moderator or admin is considered private. It is forbidden to copy/paste your exchange on the forum or on the chat.

As the information posted can apply to everyone, the exchange with support was allowed in this instance. Any PRIVATE discussions with a support agent/ Moderator are not allowed to be posted.

[Urd123]

Well can we get back to topic and get some confirmation that this is indeed a bug and it will be fixed ???

[Sue1000]

sorry I did not realise replies from support were not allowed to be shown in here but as urd123 says please can we have proper feedback about when support are going to fix this bug.

[Harlequin1963]

this is the response from support:

First of all, please clear the cache of your browser and your Flash Player cache. These are cleared separately and can have slightly different impacts on the game, so make sure to clear both.

In order to make sure you play on the latest version of the game, I invite you to regularly empty your browser and Flash Player caches.

Really helpful for anyone using Chrome or Chromium based browsers ( including new Edge )
Clearing the Flash Player Cache does not affect those browsers.

see attachment

so we are being expected to constantly download at least 200MB of files to play this game.