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Thread: Foot of the Mountain Bug (possibly other MCC adv's as well)

  1. #11
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    And has this solution been forwarded to support? Because they don't seem to have any idea about nor have I received a new map or nay instruction as to what I'm supposed to do.

  2. #12
    Committed Clicker
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    Northisle
    Just seen the announcement on homepage so wont start any mc but like before I expect everyone lev 65 or over to get a nice compensation package, 3 x mc venture in the last reward so hoping for the same again...

  3. #13
    Glorious Graduate
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    No reason to panic. No reason to panic. Panic!
    Last edited by The_Sarmatian; 15.03.20 at 20:41.

  4. #14
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    so. i have had Foot of the Mountain running for a few days which is also stuck on opening the gate. does each person have to log a ticket? should i cancel the adventure? do i need to take a screen shot to prove im stuck?

  5. #15
    Skilled Student
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    Sandycove
    Quote Originally Posted by Captain_Methane View Post
    so. i have had Foot of the Mountain running for a few days which is also stuck on opening the gate. does each person have to log a ticket? should i cancel the adventure? do i need to take a screen shot to prove im stuck?
    Would be nice to know the answer to those things eh? Very poor support.

  6. #16
    Master of Strategy Kit_'s Avatar
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    Newfoundland
    Quote Originally Posted by Captain_Methane View Post
    so. i have had Foot of the Mountain running for a few days which is also stuck on opening the gate. does each person have to log a ticket? should i cancel the adventure? do i need to take a screen shot to prove im stuck?
    Quote Originally Posted by ClarenceDuPont View Post
    Would be nice to know the answer to those things eh? Very poor support.
    already been answered:

    Quote Originally Posted by MOD_Daz View Post
    Dear Settlers,

    As already mentioned in forums, we are aware that certain difficulties might occur while playing the Mountain Clan Campaign maps. While we believe that we are close to finding a proper solution, we want to reach out and ask that you postpone engaging with Mountain Clan Campaign maps until we deploy a fix.

    We appreciate your patience with this matter and we'll update you with more information as it becomes available.

    Happy settling,
    BB_Saqui


    It is advised to not start the adventures. If they did so and are stuck, they can delete the adventures and inform the support. The supportteam will send out the adventures after some checks and will remind them TO NOT START the MCC adventures until further info of us is being noted on the webpage.
    Leader of The Hell Unleashed [THU] on Newfoundland
    Addicted to Settlers, coffee and chocolate, in that order

  7. #17
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    I didn't understand. do I have to break the adventure or do I have to wait?

  8. #18
    Pathfinder kawaman's Avatar
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    Following that 'advice' I cancelled mine, informed support and have so far received.... yep you guessed it, nothing

  9. #19
    Nifty
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    Sandycove
    I think it is not only MCC but also evil queen campaign. Few weeks ago i was stuck with snow white and after i sent screenshots with proof of my premium time used,addy completed they decided to give me back the addy( no compensation for the time waste and troops lost tho, just the addy) and today in help i saw someone stuck on hansel and gretel so i think both chains are bugged

  10. #20
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    Quote Originally Posted by Amorp View Post
    I think it is not only MCC but also evil queen campaign. Few weeks ago i was stuck with snow white and after i sent screenshots with proof of my premium time used,addy completed they decided to give me back the addy( no compensation for the time waste and troops lost tho, just the addy) and today in help i saw someone stuck on hansel and gretel so i think both chains are bugged
    Well I'll be damned. I was just about to start a Hansel and Gretel cause I need to do a venture and can't do MCC. Not gonan try that then.

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