My mother has nearly had a heart attack when she tried to log into the game today.
She has a legacy settlers account under email1 (sandieg)
She has a ubisoft account under email2 (sandygk/sandygk1950) - possibly different usernames
She has a steam settlers account under email2 - not used as we were nervous of multiple account issues even though it was on a different server
My mother has the game automatically log in for her and it failed to log in under her legacy account and instead asked her to login under her ubisoft account so she did and it asked her for a new avatar ( on the steam account server ) .. she is level 70 something (on the legacy account server) and just as old and can't handle panics like this. The legacy login button didn't appear when I went down after these login attempts she made but after a few attempts myself it managed to fix itself so that she can at least log in via the legacy login.
After reading the FAQ https://forum.thesettlersonline.com/...ft-Login-Guide I realised my initial questions were partly answered there so there is now just a single question to ponder ..
If she did the merge to ubisoft account from her legacy account and used her ubisoft email address, and processed the merge .. what would happen ?
a) Would it replace the second server avatar and progress ( or lack of it ) with the primary server avatar and progress ( 70+ levels since 2014 )
b) Would it report an issue due to an existing settlers online avatar/game connected to that email
c) Would it simply delete the primary server (aargh) leaving her with a brand new start up island and avatar ( aaaargh )
Thanks for any suggestions/answers etc that will help ease my mother's heart.