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Thread: Island not loading

  1. #1
    Skilled Student
    Join Date
    Jun 2012
    Posts
    47
    World
    Sandycove

    Island not loading

    For about 2 months now, I've had issues with my island not loading completely (https://prnt.sc/t4rgar). I can't apply buffs to buildings or target enemy camps in adventures. I can't finish some quests, including guild quests, and the whole game is pretty much unplayable.
    Tried clearing cache, switching browser, but it doesn't help. Sent a ticket to support about a week ago but no reply yet (not even a confirmation. I think there have been confirmations about a ticket being received before, no?)

  2. #2
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,204
    World
    Newfoundland
    If you didn't received confirmation, most likely something went wrong.

    Please email us directly here: account.support@thesettlersonline.com

    Sorry for this!

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