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Thread: Contacting support

  1. #1
    qawpaw

    Contacting support

    have now tried to contact support several times,
    No luck i might add, get a mail server does not exists.

  2. #2
    Skilled Student
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    living the dream

  3. #3
    Community Manager
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    Quote Originally Posted by qawpaw View Post
    have now tried to contact support several times,
    No luck i might add, get a mail server does not exists.
    Are you trying to reach us from the website, or by directly sending an email to us (account.support(a)thesettlersonline.com)?

  4. #4
    qawpaw
    i tried both ways for days

  5. #5
    Community Manager
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    Please send me a private message with the email address you use. I will investigate it.

  6. #6
    Ruler of the Land
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    Did you try your unwanted mail folder? - My answers are often there - and it is quite precise place to put them- no matter what - think I got a problem solved one time out of - have no clue. Best support you get in this game is the help tab.- Kit we miss you - but then there are a few other very competent players - they deserve to get paid - cant say the same about the ones sitting in support
    If for some reason support feels the need to edit what I wrote, please delete entire post instead, dont put words into my mouth that I never said.

  7. #7
    qawpaw
    yep i only get news mails from ubisoft
    but not from support, not even mail says they recived my question

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