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Thread: Cannot login via Facebook

  1. #11
    Glorious Graduate
    Join Date
    Mar 2012
    Posts
    130
    World
    Newfoundland
    Quote Originally Posted by JohnRo79 View Post
    curious to see if anyone asked the middleman (Facebook) why they can't reach/play TSO
    lol Thats funny

  2. #12
    Quartermaster Elco's Avatar
    Join Date
    Aug 2013
    Location
    France
    Posts
    256
    World
    Newfoundland
    Quote Originally Posted by lordloocan View Post
    (...) It was a fb setting. need to go to settings in facebook then apps and websites.

    Pass along to any who you know please.....and yet again appears it is players who fix it not BB.....Not a single word in Blue
    If it is indeed due to FB changing its settings, once again without telling their users, then I wonder how and why should BB have anything to do with this...

  3. #13
    Pathfinder
    Join Date
    Mar 2013
    Location
    UK
    Posts
    4
    World
    Sandycove
    Quote Originally Posted by lordloocan View Post
    See if we can help some who are locked put from fb login. Guildie is back online via FB and sent me this:

    ''Just managed to get back in to my account after 2 days. It was a fb setting. need to go to settings in facebook then apps and websites. You should see settlers as active. delete it and this should generate an email from Uplay asking you to change password to log back in.''

    Pass along to any who you know please.....and yet again appears it is players who fix it not BB.....Not a single word in Blue
    WARNING (from TSO facebook page)

    ⚠️Facebook Login ⚠️
    We are aware that some Facebook players are not able to connect. The technical team is working on a solution since the issue first appeared. Regarding: "just departner account on your own" - this is a bit more complicated as not all players allowed FB to share data and therefore not all of them have an email attached. We do not advise you to departner your account on your own just yet, as you could get stuck in limbo. Please wait until further notes of us, we'll keep you updated.

  4. #14
    Community Manager
    Jolly Advisor BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    188
    World
    Newfoundland
    Hey everyone!

    The issue has been resolved and everyone should be able to log back in with Facebook.

    Sorry for the inconvenience.

  5. #15
    Pathfinder
    Join Date
    Apr 2014
    Location
    France
    Posts
    2
    World
    Northisle
    It is not working for everyone, here in our guild people still can't get in.

  6. #16
    Community Manager
    Jolly Advisor BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    188
    World
    Newfoundland
    Quote Originally Posted by Huphup View Post
    It is not working for everyone, here in our guild people still can't get in.
    Please tell them to contact our Support Team.

  7. #17
    Original Serf Dawnz's Avatar
    Join Date
    Jan 2012
    Location
    Scotland
    Posts
    20
    World
    Newfoundland
    I keep deleting the settlers app on FB but never receive an email! Will leave the game for at least 10-12 hours at a time! I don't want to miss out on event so keep logging in again via FB! Working fine this way but obviously cannot continue this way! Sent a note to support but no support as yet! When do I need to stop using FB log in - this may make be decide when to really start ranting!

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