Reply to Thread
Page 4 of 6 FirstFirst ... 2 3 4 5 6 LastLast
Results 31 to 40 of 58

Thread: [Feedback] Ubisoft Guide - Step by Step

  1. #31
    Pathfinder
    Join Date
    Dec 2020
    Posts
    2
    World
    Sandycove
    Quote Originally Posted by Matilda_6 View Post
    Having followed these instructions on 14th February
    "To do it, please follow these additional instructions:
    *Log in on Facebook
    *Go to “Account” – “Privacy Settings” – “Apps and websites” –“Edit your settings”
    *Delete the app “The Settlers Online”.

    Afterwards, you will receive an e-mail including additional information (please note - this may take a while).

    I'm still waiting for said email, please advise on how long I need to wait.
    I have the same problem

  2. #32
    Treasure Hunter JohnRo79's Avatar
    Join Date
    Apr 2019
    Posts
    243
    World
    Northisle
    Quote Originally Posted by sandra555 View Post
    I have the same problem
    you can request a new password under LEGACY forgot password way . have you tried that?

  3. #33
    Forum Explorer
    Join Date
    Nov 2011
    Posts
    315
    World
    Newfoundland
    i just followed the instructions to merge from my profile. I didn't get the option to merge settlers with Ubisoft. I already have a Ubisoft account so could this already have been done? I don't remember getting any rewards if I did.

  4. #34
    Pathfinder
    Join Date
    Dec 2020
    Posts
    2
    World
    Sandycove
    I sent private Message to BB about my problem but no answer

  5. #35
    Nifty
    Join Date
    Aug 2013
    Posts
    66
    World
    Sandycove
    when i will create a new ubi account i have to use the same email as the one i already use for my faceb/legacy log in? or it should be a different one?

  6. #36
    Treasure Hunter JohnRo79's Avatar
    Join Date
    Apr 2019
    Posts
    243
    World
    Northisle
    Quote Originally Posted by ApostolisM View Post
    when i will create a new ubi account i have to use the same email as the one i already use for my faceb/legacy log in? or it should be a different one?
    try it and see what the system will tell you

  7. #37
    Committed Clicker
    Join Date
    Aug 2014
    Posts
    420
    World
    Sandycove
    Quote Originally Posted by ApostolisM View Post
    when i will create a new ubi account i have to use the same email as the one i already use for my faceb/legacy log in? or it should be a different one?
    You can use any email, as long as it is not connected with UBI account already, which leads into many times described troubles.

  8. #38
    Nifty
    Join Date
    Aug 2013
    Posts
    66
    World
    Sandycove
    ty

  9. #39
    Pathfinder
    Join Date
    Dec 2018
    Posts
    9
    World
    Newfoundland
    I deleted the game from Facebook and waited for the email ... 7 hrs later and no email.

    What is supposed to happen now ???

    I went to log into the game as normal and FB login button is there, no instructions to say what to do if we dont receive this email.

    Do I log out of FB on the website were we load the game and see what options come up. I dont want to end up with level 1 island

  10. #40
    Pathfinder
    Join Date
    Jan 2013
    Posts
    2
    World
    Sandycove
    I had a little trouble with migration. I do not receive any mail in my vipmail.hu mailbox. If I try to enter the uplay, it will indicate an incorrect password, but the password reminder will not come from there ... When I registered, there was no problem with this e-mail adress yet...
    If I want to re-register with my name that has been used for several years, it says it’s already booked. Nana, to be busy, I signed up with him, but ubisoft could really get there in the XXI. century to also send a password reminder based on username to the email address registered for the name.
    After several years of play, I don't want to start from scratch ...

Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.