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Thread: hardware acceleration is disabled

  1. #1
    Pathfinder
    Join Date
    May 2021
    Posts
    1
    World
    Northisle

    hardware acceleration is disabled

    When game loads I receive a "hardware acceleration is disabled" notice. https://prnt.sc/12i7gpi
    But is not disabled in chrome browser. https://prnt.sc/12i76q1i
    This is a persistent problem that had prevented me from loading the game further.
    But recently the game allowed further loading and game play, but the notice persists.
    Also the game play is very slow.

    Your name in the game: Jedi4di
    Your country and time zone: Canada PST
    Date and time the problem occurred: persistent
    Your player level: 7
    Does the problem persist after a reboot? yes (and after cash clear)
    What operating system are you using & what bit version? Win 10 - 64 bit
    Browser & Version Number? Chrome - Version 90.0.4430.212 (Official Build) (64-bit) (up to date)
    Last edited by guy6; 22.05.21 at 21:15. Reason: Edit - corrected URL link

  2. #2
    Pathfinder
    Join Date
    Aug 2016
    Location
    ireland
    Posts
    6
    World
    Northisle
    I have the same problem on all browsers, is there a fix for that?

  3. #3
    Battle Hardened Contributor
    Join Date
    Apr 2019
    Posts
    369
    World
    Northisle
    i was asked to post this clip in here: graphic performance


    BB might look at it, tyvm


    also under settings: performance mode
    Last edited by JohnRo79; 15.06.21 at 14:18.

  4. #4
    Guide of the Month Ruler of the Land Nogbad's Avatar
    Join Date
    Dec 2011
    Location
    Darkest Dorset
    Posts
    1,660
    World
    Newfoundland
    Not getting that message, but can also say that graphic performance has been terrible lately.
    On loading the island, it's a bit slow to the point where the grass appears, but then really slows up trying to load the "furniture", ie: trees and buildings.
    It's like it's trying to load the images from the static server on a dial-up connection, took over 10 minutes to load the buildings, often 1 at a time or just partial images, and the Mayor House location stayed as a patch of brown earth until the very end.
    Even after it had loaded, paused buildings were looking like they were active, no Zzz overlay (but checking inside the building confirmed they were stopped).
    It took another reload of the game to correct this.

    Similar updating issues after visiting friends or an adv map, on return their images are overlayed onto your island for quite some time, takes a long time to redraw the screen to the correct location.
    Last edited by Nogbad; 16.06.21 at 03:44.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

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