Reply to Thread
Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 22

Thread: [Bug Report] Storefront Issue - Locked Zones

  1. #1
    Community Manager
    Town Councillor BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    632
    World
    Newfoundland

    [Bug Report] Storefront Issue - Locked Zones

    Hello!

    If you experience an "endless" loading issue after yesterday's maintenance, please post any purchased items from the in-game storefront in this thread.

    Full news can be found here.
    Last edited by BB_Trafffer; 28.05.21 at 12:27.

  2. #2
    Battle Hardened Contributor
    Join Date
    Aug 2015
    Posts
    389
    World
    Northisle
    2 notes.

    How can the people who bought the stuff get in again?

    If they can't get in again, how are they going to remember what they got?

  3. #3
    Original Serf
    Join Date
    Mar 2012
    Location
    Blaenavon
    Posts
    13
    World
    Northisle
    I got the "Pathfinder"

  4. #4
    Community Manager
    Town Councillor BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    632
    World
    Newfoundland
    Quote Originally Posted by SnowBlizz View Post
    2 notes.

    How can the people who bought the stuff get in again?

    If they can't get in again, how are they going to remember what they got?
    Hey SnowBlizz.

    We're still investigating the issue. Unfortunately, due to the weekend, you will most likely remain locked out until next week.

  5. #5
    Original Serf
    Join Date
    May 2021
    Posts
    16
    World
    Sandycove
    Yeah, I don't remember what I bought. Boris, I think. I also may have bought Pathfinder. Not sure. It's been a few days, already. Either way, since I can't get in, I can't check. Still loads about 90% and gets stuck there. I still get OOM if left unattended, but not further than the loading screen.

  6. #6
    Pathfinder
    Join Date
    Nov 2018
    Location
    Northampton, UK
    Posts
    5
    World
    Sandycove
    I'm getting "Uplay not available" every time I open the main page. This isn't new. I get it on the Live Server too, but I can click "Play Now" and the client generally loads just fine. You can't do this on the Test Server because everything is on the same tab.

    Now after maintenance, if I do manage to get to the loading screen before the "Uplay not available error", I get:
    "Server Zone crashed. An error was detected on this zone. Please try again.".

    I did not buy Pathfinder. I did buy some other buildings (RPH, Improved Buildings, Chocolatier, Adventure Bookbinder, Observatory, Scouting Post..) and Generals (YGG's, MMA, Nusala, Boris, Sylvana, Cloaked etc.).

  7. #7
    Pathfinder
    Join Date
    Apr 2016
    Posts
    7
    World
    Newfoundland
    Is the problem because we bought things beyond our level ?

    I logged in to the normal test server (https://www.tsotesting.com/en/download) to view the shop and remember the stuff i bought

    I bought these: (i think my level is 9-10)
    Pathfinder lvl 70
    Meadhall (lvl 65 )
    Smokehouse (lvl 65 )
    Stronghold (lvl 65 )
    Gems for Test
    Boris
    Sylvana
    Quartermaster Bigheart
    Quartermaster Claus
    Improved Floating Residence
    The Frozen Manor (no lvl )
    Versed Geologist
    Thorough Geologist
    Keener Explorer
    3x Lucky Explorer
    Candid Explorer
    Princess Zoe
    Experienced Explorer

    (Maybe) Love tree ( lvl 7 )
    (maybe) Snack Stand ( lvl 16 )
    Last edited by flexsettler; 28.05.21 at 16:03.

  8. #8
    Nifty
    Join Date
    May 2021
    Posts
    62
    World
    Sandycove
    Quote Originally Posted by flexsettler View Post
    I bought these:
    Pathfinder
    Boris
    Sylvana
    General Bighead
    Quatermaster Claus
    Improved Floating Residence
    The Frozen Manor
    Versed Geologist
    Thorough Geologist
    Keener Explorer
    3x Lucky Explorer
    Candid Explorer
    Princess Zoe
    Experienced Explorer
    (Maybe) Love tree
    (maybe) Snack Stand
    I have the love tree and boris/syvana/keener explorers and don't have any loading issues (other than normal for unity anyway).

    I did not buy Pathfinder. I did buy some other buildings (RPH, Improved Buildings, Chocolatier, Adventure Bookbinder, Observatory, Scouting Post..) and Generals (YGG's, MMA, Nusala, Boris, Sylvana, Cloaked etc.).
    And I bought the Chocolatier, RPH and most improved buildings and am not having issues. I did not buy Observatory, Adventure Bookinder, Scouting post though.
    Last edited by Larasxx; 28.05.21 at 15:37.

  9. #9
    Pathfinder
    Join Date
    Dec 2011
    Posts
    6
    World
    Newfoundland
    As i have bought way over 50 % off the stuff including pathfinder and deployed pathfinder no testing for me for a while it seems. Better here then in production

  10. #10
    Original Serf
    Join Date
    May 2012
    Posts
    19
    World
    Sandycove
    Oh well, looks like no testing for me this week-end. Can't remember what I bought, it wasn't much as I didn't get much of a chance .... but guessing pathfinder was in there. So happy this isn't the main game

Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.