update 20/7/21

[Urd123]

Hmm - at least it is a reply, but it can still not be a big surprise as the experience for me is more or less as bad on test as it is here, and they did not fix many bugs on test, only 2 or so updates. The things that makes the game annoying to me is the auto refresh - and that is not a bug, that must be something that is meant to happen.
It freezes everything and abort what you are doing. The sending of specialists and the fact that you open building menus - bomb or move buildings through open windows. The tine font in chat, the windows that are not adjusted in size so you need to scroll and click a lot for each window. ... the story goes on and on - and I have seen that people reported those, I myself put in report and I did use the report template- though I did not include my shoesize.

[AstaBridget]

I just tried clearing my browser cache (google chrome) and it has made a huge difference. I am actually able to play now
Before clearing, loading the map and actually having buildings showing would take about 1½ hours and opening menus and selecting geos explorers etc was more or less just not possible and playing the game was all in all not possible.

After clearing browser cache my island loads in less than 5 minutes buildings and all! And opening menus can be done without too much trouble. All in all the game became playable

Someone in chat told me that uninstalling the old client can make a difference too so I have but haven't tried playing after that yet.

But clearing browser cache sure made a big difference, game became playable for me.

I just tried that - it didn´t help me unfortunately.

[BrownGuy]

A couple of statements from BB_Kumakun on the German forum today:

https://forum.diesiedleronline.de/th...-Live!/page201



https://forum.diesiedleronline.de/th...Version/page49


Translations from a popular search engine

from BB_Kumakuns post we can see that unity being bad is actually fault of players - they hurried up unity before it was ready and also when it started they did not give proper feedback but only complained and were calling devs stupid and not giving information about your systems ....

well, i must say that Kumkans is absolutely right ! Horrible player base , no one wrote information about your systems and therefore devs had nothing to fix - coz they did not have enough information ...

i am glad that we finally know whos fault it is - that players actually scrwd up big time !!

shame on us all

[Norton_C]

from BB_Kumakuns post we can see that unity being bad is actually fault of players - they hurried up unity before it was ready and also when it started they did not give proper feedback but only complained and were calling devs stupid and not giving information about your systems ....

well, i must say that Kumkans is absolutely right ! Horrible player base , no one wrote information about your systems and therefore devs had nothing to fix - coz they did not have enough information ...

i am glad that we finally know whos fault it is - that players actually scrwd up big time !!

shame on us all

Thanks for a good laugh. I knew somebody would dig some info from somewhere to educate us about real state of issues.

[Urd123]

from BB_Kumakuns post we can see that unity being bad is actually fault of players - they hurried up unity before it was ready and also when it started they did not give proper feedback but only complained and were calling devs stupid and not giving information about your systems ....

well, i must say that Kumkans is absolutely right ! Horrible player base , no one wrote information about your systems and therefore devs had nothing to fix - coz they did not have enough information ...

i am glad that we finally know whos fault it is - that players actually scrwd up big time !!

shame on us all

Yes - we are really bad. I just don't get why they did not take just 20 mins to try out the game themselves before launching it. I get even more angry when they cant just admit to what we all know, lies and fake news does not increase the trust.

The game was not in any way ready to be launched, players who have been trying out unity test knew, I am sure BB must have known, you cant be that stupid, it is just not possible.

Why just admit to bad decisiiosn - show us a plan that we can believe in and then I am sure everyone will be more patient and more undwerstanding.

[Sansa]

One do wounder if BB and dev's even play the game....

[GeWe]

Game freezed and this message popped up: ”Out of memory. If you are the developer of this content, try allocating more memory to your WebGL build in the WebGL player settings.”

[Larili]

One do wounder if BB and dev's even play the game....

Lol We have asked this question along with `do they ever listen to those on test when they warn something major is broken?' for as long as I've played the game.
We have seen the same thing happen virtually on every major `update' or new event release ( even some of the rehash ones! )
Urd wrote:

I am sure BB must have known, you cant be that stupid, it is just not possible.

You would think so, I'm sure we all do, it beggars belief but there comes a point when you just have to accept that it is the only explanation. LOL
There might be a clue in BB_Kumakuns post when he talks about the numbers in star causing an `unseen' issue. Maybe they only test the game on level 1? " oh look the mayors house loads ok, the game works, we fixed everything, we worked really hard over the last six months to achieve that. All we have to do now is stack up the Happy hours and watch our bonus's roll in! "
" What it does not work? Those horrible players must have broken it, how dare they get through the tutorial, we never did. Why did they not tell us in testing? Oh, I see they did not use the template we gave them, useless testers. They expect us to do some work to reproduce the bugs without that critical detail...that will eat into my candy crush time, so we'll just ignore that."
Thanks to PaulLG for posting the across forum message. The players and the TSO community is still one of the best out there, and I just want to reiterate none of this is our fault, not our computers, not our browsers and not the way we play or have played the game, and certainly not the testing community. We did not break the game, BB did.
We have given them a solution of temporarily bringing back the client but for whatever reason they say they can't (won't). Again you have to ask why would anyone burn their bridges so quickly? How's it looking now Urd? Lol
We of course are wrong again, they on the other hand have there own solution to drip feed bug fixes on `scheduled ' deployment, not urgent hot fixes, like any other gaming company would do after a game breaking deployment ... NO just a scheduled maintenance patch and the players must be grateful and sing our praises for that!!
ps. Note to developers at BB. Before you release anything onto live servers, put THAT version on test and get it tested by the tester players. Perhaps then you won't continue to look so stupid!

[stonewaller]

A couple of statements from BB_Kumakun on the German forum today:

https://forum.diesiedleronline.de/th...-Live!/page201



https://forum.diesiedleronline.de/th...Version/page49


Translations from a popular search engine

well at least there is some explanation of sorts in there that might make some sort of sense (Brownguy's interpretaion notwithstanding - I did enjoy that ).

However why are we reliant on someone bringing over a explanation from a German server, whilst we muddle on more or less in the dark?

That aside what really concerns me (well one thing cant list them all life's too short)... there would appear to be a massive problem caused primarily by the massive size of islands/star/mailboxes which could not be told from test environment. They are working to solve this - great... but if they do what does that mean? I'm no techy so dont grasp all the nuances. What will it solve? Log-in/loading problems and perhaps restore a few missing game functions? But what about all the niggles that were plainly visible and reported under test, reported and not sorted. I might then be able to get in and when I do navigate my island and click on things with just a 'normal' amount of TSO frustration but if I can't see deposits, cant see guildmates, cant send attacks - plus I am one of those weirdos who enjoys pvp which was almost unplayable on test - will there actually be a game worth playing if and when the 'big' problem is sorted and if not which side of xmas should I expect it?

Put it another way, imagine your house being burgled and completely ransacked. On the way out the burglar kindly closes the door and breaks the lock... When you get back you cant get in. BB are working hard (??) to fix the lock, but when they do and you get inside and see the devastation will you wish they hadn't? What are we exactly expecting (quiet now) 'sometime' in August ?

[Cillet]

No, NO rollback and / or client replay is currently planned (and technically possible). Even if MANY have problems, the game is massive, but at the moment Macler / Linuxler AND Windowsler are coming into play, this is a step forward towards the client and I think those who have been excluded for 6 months are very happy about it, even if the game is simply not around runs.

We are working on it, our main focus is currently on it.

IN ADDITION to this error, we have 9 "Uncaught Error" messages that can also lead to a crash. From the test server to the live version, we were able to fix 8 out of 9 of these errors. Nevertheless, new ones appear now or "the old" but in different forms. These bugs are nasty because they partially close the game. So we see them as "gamebreakers" (but not quite as fatal as you can avoid them).

In addition to the report template, we absolutely need the Dev console (developer console). Today I created a short guide for this and we will add this to the Uncaught Error topic.

german forum**************88