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  1. #191
    Skilled Student
    Join Date
    Jan 2017
    Posts
    47
    World
    Sandycove
    The Love Garden buff does not function any more.
    The buildings get no more indication that the buff is activated.
    The zone wide buff counter stays zero.
    The cooldown timer is functioning though.



    And of course the Love Garden Quest is not functioning as well.

    Last edited by katystrofe; 22.10.21 at 06:48.

  2. #192
    Ruler of the Land
    Join Date
    Nov 2014
    Location
    Denmark
    Posts
    1,271
    World
    Newfoundland
    I am not really sure if I wanted to be bothered reporting this - not had the impression anyone really care to fix anything. But as I dont want to be accused of exploiting a bug I report it here. Can really be bothered being told to clear cache, to sent screenshot even though I did - or to be told that it is a known issue.

    operating system Microsoft Windows 10 Pro
    Version 10.0.19043 Build 19043

    chrome Version 92.0.4515.107 (Officiel version) (64-bit)
    internet - 1000/1000 (Mbps)- dont remember name of provider and why should you need to know.
    Processor AMD Ryzen 5 3600 6-Core Processor, 3593 Mhz, 6 Kerne

    And yes I cleared cache - and yes I tried refresh. I have logged in and out and been on other computer.

    Since friday night I have had 2 weekly challenges.
    This can be seen both in P house and in quest book. I have tried simply solving both to see if it then goes back to normal, I just got 2 new questline.

    P- House https://prnt.sc/26eaex2
    questbook ; https://prnt.sc/26eago5

    This bug is not a huge problem to me - the next 2 I am not going to do - so I just have to see what happens when they expire.
    If for some reason support feels the need to edit what I wrote, please delete entire post instead, dont put words into my mouth that I never said.

  3. #193
    Skilled Student
    Join Date
    Jan 2022
    Posts
    26
    World
    Newfoundland
    How did the error manifest itself?
    Seems Achievements don’t trigger rewards like tributes when completing with certain unit types
    Date and time - When did the problem occur?
    Been an issue since I started in Jan 2022
    What did you do last?
    Gave up after trying the 10th or 12th different achievement
    Did the problem occur more than once? Can it be reproduced?
    Yes. 100% failure rates
    Have you already done the first steps?
    Tried several different browsers AND the client.

  4. #194
    Pathfinder
    Join Date
    Jan 2013
    Posts
    4
    World
    Sandycove
    How did the error manifest itself?
    I started a practice match adventure, but it 's gone, so what can I do?
    Date and time - When did the problem occur?
    2022.06.20 10:30
    Which operating system do you use (Windows, Mac OS, Linux, ...)?
    Windows 10
    Which browser AND browser version are you using?
    Firefox 101.0.1

  5. #195
    Erudite Pioneer
    Join Date
    Apr 2012
    Posts
    88
    World
    Newfoundland
    How did the error manifest itself?
    Sent YGG's to Sleepy Reef

    Date and time - When did the problem occur?
    01-09-2022 13:30ish BST

    What did you do last?
    added troops to ygg then sent to adv

    Please briefly describe your activities in the game.
    only just noticed it, not had chance to try replicate

    Have you already done the first steps?
    probably have

    The first steps often fix errors. Did you check if the error still occurred afterwards?
    not yet

    Have you cleared your cache and cookies?
    always and will be trying a refresh soon

    Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
    Nope, can't take a screenshot, not even asked what the issue is, I sent two ygg's one normally takes 8 min travel and the other takes 15 min travel, this time one took 12 min travel and the other took 19 min travel, and I'm getting a bit bored of answering these questions


    Which operating system do you use (Windows, Mac OS, Linux, ...)?
    Internet provider / Internet speed:
    Internet access (LAN/WLAN/UMTS):
    Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
    Which browser AND browser version are you using?
    You can find the exact version of your browser as follows:
    Firefox.
    Menu: Help > About Mozilla Firefox
    Internet Explorer
    Menu: "?" > "About"
    Google Chrome.
    Toolbar: "Wrench icon" > "About Google Chrome".
    Safari
    Menu: "Safari" > "About Safari".


    Also kindly add reproduction steps and don't hold back with how detailed they might be.

  6. #196
    Skilled Student
    Join Date
    Jan 2022
    Posts
    26
    World
    Newfoundland
    • How did the error manifest itself?
    For example: Always
    • Date and time - When did the problem occur?
    Since I started playing in 2022
    • What did you do last?
    I've gone from level 1-10 with it still failing as of last week (w/c 20/03/2023)
    • Did the problem occur more than once? Can it be reproduced?
    Yes, always fails.
    • Have you cleared your cache and cookies?
    Doesn't work, also tried on 3 different browsers

    The main issue is that when you complete any expedition ( small/medium/large) achievements do not trigger, you are unable to build defences.. Then your island is also bugged and you are unable to build there also. Claiming resources also causes the game to freeze. The quest also doesn’t update (search for a small colony). Players are using the client, so they get an unfair advantage as you regularly see 'built' defences on these islands.

  7. #197
    Pathfinder
    Join Date
    Aug 2015
    Location
    U.S.-Washington State, West coast
    Posts
    6
    World
    Newfoundland
    Storm Recovery:

    How did the error manifest itself? : While working on completing Storm Recovery: The Provision House will not recognize that the flowers have been picked up, unable to make last buff
    Date and time - 5:00 Pacific time (US) on April 13

    What did you do last? Collected flowers from island, went back to my island to create buff for completing the scenario
    Please briefly describe your activities in the game. Storm Recovery–collect items, make buffs, get rid of vermin, etc.
    Did the problem occur more than once? Can it be reproduced?: Not applicable:
    .
    The first steps often fix errors. Retarted game at least three times, restarted computer
    Have you cleared your cache and cookies?: Yes followed directions to clear cache and cookies given in this template.

    Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment. Screenshots -[IMG][/IMG]
    Which operating system do you use: Windows 10
    Internet provider / Internet speed: Xfinity/Comcast
    Storm Recovery has been played many times on this same computer setup without any problems.
    Last edited by Miss_Lanceherlot; 14.04.23 at 00:49. Reason: adding images

  8. #198
    Glorious Graduate
    Join Date
    Jan 2016
    Posts
    115
    World
    Sandycove
    [*]How did the error manifest itself?
    Webbrowser froze when completing foreinge ship weekly quest
    [*]Date and time - When did the problem occur?
    2023-07-27 @12:30
    [*]What did you do last?
    Tried clicking the yellow rightpointing arrow to complete quest
    [*]Did the problem occur more than once? Can it be reproduced?
    Cant be reproduced due to browser freeze so have to reload game.
    [*]Have you already done the first steps?
    Yes
    [*]Have you cleared your cache and cookies?
    Yes
    [*]Can you take a screenshot of it?
    No use since browser is frozen only shows the brown popup which you always gets when completing foreign ship quest[*]Which operating system do you use (Windows, Mac OS, Linux, ...)?
    Windows 10 all updates applied todate[*]Internet provider / Internet speed:
    Mobile 5G[*]Internet access (LAN/WLAN/UMTS):
    Wifi[*]Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
    "An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."
    [*]Which browser AND browser version are you using?
    Chrome Version 115.0.5790.110 (Officiell version) (64 bitar)

  9. #199
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,204
    World
    Newfoundland
    Hello.

    I deleted some posts that were not a proper bug reports - please remember, this thread is not for discussion. I understand some of you want to share your opinion, but please do so in the appropriate thread. This thread is only for bug reports, and if you choose to report any issue, please follow the template.

    You can always open a dedicated thread for X issue/bug, and discuss it with other players.

    Last edited by BB_Trafffer; 01.08.23 at 13:49.

  10. #200
    SettlerDV
    How did the error manifest itself?
    Missing general 4 General, one ar Older gemini General. Returning from Adventure and never appear in Star menu.
    Date and time - When did the problem occur?
    Today, around 14:00 CET
    What did you do last?
    Return army from dark gate adventure after winninf.
    Did the problem occur more than once? Can it be reproduced?
    Once lost general. Yesterday demolished Longboat Warehouse an never appera in Star menu.
    Have you cleared your cache and cookies?
    No.
    Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
    No
    Which operating system do you use (Windows, Mac OS, Linux, ...)?
    Windows
    Which browser AND browser version are you using?
    Google Chrome

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