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Thread: Connectivity Problems since 04 August

  1. #61
    Skilled Student
    Join Date
    Jan 2012
    Location
    Near Brisbane, Queensland, Australia
    Posts
    30
    World
    Northisle
    Quote Originally Posted by SirPoz View Post
    I would just like to tell you that my Island has not worked right since the 4Aug21 update/maintenance.

    Since that update I have the following problems:

    Hammerman appears immediately after game loads and '14 times out of 15', I get a "connection to server lost" error window and the game goes back to settlers-on-line homepage. The '1 time out of 15' the game loads ok.

    When the game loads the first thing I see is blue colour for the grass (instead of green), the whole island looks like it is flooded.

    Lots of things will not work:-
    Provision house and rarity provision house - Placeholder icons instead of buff icons and nil operation
    Barracks and elite barracks - nothing happens when I click on them
    Epic workyard (all three) - nil operation
    Oil mill and oil refinery - nil operation
    Mayors house collections buffs - nil operation
    Explorers - nil operation
    Geologists - nil operation
    Generals - nil operation
    Chat - no functions at all
    Friend/Guild list - no lights for on-line players

    I have talked to other players and their games are just as bad as my game (so it is not just me).

    When Unity was first introduced it worked ok (about 65% as good as the old flash client), then you had a maintenance (on the 4Aug21) and everything stopped working properly.

    BB, Please fix this!
    Same here.

  2. #62
    Pathfinder
    Join Date
    Oct 2012
    Posts
    8
    World
    Newfoundland
    Quote Originally Posted by BB_Trafffer View Post
    Please try using "Incognito Mode" in your browser. After successful logging in, the next login should work from the regular tab. We will also do some actions later that should fix this issue.

    You can also try this:
    Clear: 1. Cache 2. DNS 3. Cookies
    yeah na didnt work, 3 browers, 3 laptops. same problem doesnt load. and having now read multiple people same problem like seriously roll back time ? re-instate the last downloadable PLAYABLE VERSION...
    then proceed to get all the people who worked on the unity version and dismiss them and the ppl in charge of that wise decision. they did all that work on so far i believe the worst update (can we call it that) version so far.. FLASH was better then what these developers produced. even when it did load it was not playable who passed this on and said lets deploy this. its amazing. again time to let these ppl move on to greener pastures.

    sadly for me i try less and less to login. and having been with this game i think 9 years ish. can say.. worst update ever...
    no i wont reset my dns or cache again, or router or try this or try that.

    ubisoft should try this

    Clear all developers
    Clear management in charge
    Refresh and hire competent people ?

    may work better

  3. #63
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,204
    World
    Newfoundland
    Hello everyone.

    Players who have not been able to log in since August 4th - can you please report if you are able to log in now, after today's maintenance?

  4. #64
    Glorious Graduate
    Join Date
    Mar 2014
    Posts
    125
    World
    Newfoundland
    Yes, I can now log in. Thank you

  5. #65
    Skilled Student
    Join Date
    Mar 2014
    Location
    Netherlands
    Posts
    33
    World
    Newfoundland
    Can log in, but game is unplayable due to long loading and lags . .

  6. #66
    Nifty
    Join Date
    Apr 2018
    Location
    Central Queensland coast, Australia
    Posts
    56
    World
    Northisle
    Quote Originally Posted by BB_Trafffer View Post
    Hello everyone.

    Players who have not been able to log in since August 4th - can you please report if you are able to log in now, after today's maintenance?
    Yes, Unity now "works" for my 64-bit system, but the JavaScript errors remain on 32-bit machines. When are you going to let our 32-bit players back in please???????

  7. #67
    Original Serf ArchangelSoti's Avatar
    Join Date
    Apr 2012
    Location
    Australia (Perth)
    Posts
    22
    World
    Newfoundland
    The game loaded today

  8. #68
    Original Serf
    Join Date
    Dec 2013
    Posts
    20
    World
    Newfoundland
    The game loaded today, at last. It's been a long time.

  9. #69
    Skilled Student
    Join Date
    Nov 2011
    Posts
    44
    World
    Newfoundland
    YAY!!!!! Finally, after feeling deserted and deserting all my guild friends.

  10. #70
    Original Serf Hurzty_II's Avatar
    Join Date
    May 2014
    Posts
    16
    World
    Newfoundland
    report where BB? i can now log in and play thank you for that, bit slow but playable good to be back

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