[Feedback] Change Log 19/10/2021

[Mannerheim]

Hello everyone!

If you encounter any new issues (since the latest update), please report them in an existing thread here, or create a new one if the thread is not available.

We are investigating issues that many of you have reported after the update, so detailed reports will be very helpful.

I want to apologize for the inconvenience.

Why is the automated happy hour script still running and basically spitting the face of the players after failed updates and numerous issues. Turn it off, tweak it or run it manually when things are actually working and playable.

- The versions that were updated to us yesterday before and after the hotfix WERE NEVER ON THE TEST SERVER, why is that?
- The version was deployed to French servers A WEEK AGO and people reported different issues FOR A WHOLE WEEK, why were they ignored?
- The older previous version that was on the test server ALREADY had some if not all of these same issues AND THEY WERE REPORTED OVER A WEEK AGO, including things like the broken love tree or the crashes when entering adventure or friend island!

Now at this point why on earth are you asking players to leave any kind of reports or feedback when it's clear that you are constantly ignoring them.

[gunoierul]

Hello everyone!

If you encounter any new issues (since the latest update), please report them in an existing thread here, or create a new one if the thread is not available.

We are investigating issues that many of you have reported after the update, so detailed reports will be very helpful.

I want to apologize for the inconvenience.

2 things made my day:

1. "If you encounter any new issues .... " That IF is fabulous. You really do not expect, but IF (very unlikely) then ......

2. "We are investigating...." Really ? why don't you investigate prior to the release ? As stated many times: lab-rats

If the big issues will not be solved until 25th (I strongly doubt), then the whole event will be a fiasco, since no-one can visit friends, nor start/continue any adventures. You'll end by prolonging the event and / or sending some cookies (i.e. some buffs and a small building)

[BB_Trafffer]

Hello again.

Before the event, we will have additional game maintenance to deploy a hotfix that will focus on recent issues after yesterday's game update. We will publish the exact schedule soon.

[gunoierul]

Hello again.

Before the event, we will have additional game maintenance to deploy a hotfix that will focus on recent issues after yesterday's game update. We will publish the exact schedule soon.

Did your devs tested the update ? Same way they did with the last one ?

[damien762]

will we be able to continue our addys ?

[lordloocan]

Hello again.

Before the event, we will have additional game maintenance to deploy a hotfix that will focus on recent issues after yesterday's game update. We will publish the exact schedule soon.

So, until then we are unable to do any adventures and come Monday when the event starts there is a solid chance we may still be unable to do adventures to get refills?

[Alina_Light]

...

But my Thorough Geologists are still not finding deposits, when they should - there are three iron deposits that they should have found. They have returned from the searches, but no new iron deposits are showing.

Turns out the geologists did find iron deposits. The problem was/is that there is no sign of any new deposits - nothing at all to indicate they are there - unless you deliberately go and hover the mouse over them.

Plus it's back to taking about six clicks to actually do things. It had improved (to three clicks of the mouse), but is back to being more unresponsive.

[WrenchBender]

Traffer,
Nice to see that we have yet another HOTFIX coming, but in the meantime we are unable to complete quests.... Love Garden, PathFinder, Weekly etc due to BB's ineptitude (is that German efficiency we have all heard about gone by the wayside). We need extensions on Weeklies and pathy or are we going to just have to chalk it up as another lost effort. Why wait to Monday for a fix, work over the weekend and deploy it ASAP because we all know thev fix will require at least 1 more fix to it before everything willk work.

[Peterh445]

Hello again.

Before the event, we will have additional game maintenance to deploy a hotfix that will focus on recent issues after yesterday's game update. We will publish the exact schedule soon.

Do the devs actually check test ? do they know what they are doing ?

why has the following not been done, reported since July ... yes July ... zone refreshed and page isnt responding which have got WORSE, why havent these been fixed ? why is there silence on these 2 issues ?

Scary thing is the hotfixes are bound to cause more bugs.

Lets hope they do sort them out for the event or it will become a absolute joke and more people will leave.

[Doritis]

Such a disaster and incompetence, great job!