Oh thats bad!
Oh thats bad!
same issue here - guild mate refreshed the pfb at 21:01 uk time and it was definitely running at 21:25
I went afk for a while and now at 22:15 no buff running
Just happened to me yesterday, contacted support no response yet....
PFBs swapped yesterday evening. The one placed on my island was there for the rest of the evening but has disappeared this morning. Mine on the other player disappeared from his island within minutes. Another player placed one on his island & that appears still to be there. In both cases the PFBs were applied before the old ones had expired.
I did a PFB before my existing one ran out and had the same issue. It seems there is a bug if it is applied before the previous one expires. I did contact support and they took about 24/48 hours to reply (I got a notification of submission and ticket number) to help resolve it. Short answer is dont get a PFB applied before the old one runs out. Mine I cancelled before the new one was applied and still had the same problem - be warned!
Same problem here last night. PFB showed fine when first applied (old one had about an hour to go) but has disappeared this morning.
Will raise a ticket and hopefully get refunds for me and for PFB partner.
Just one more example of how broken this game has become
EDIT: replacement PFB received for both accounts within 24hrs so at least some things still work!
Last edited by Mrs_Pre; 12.11.21 at 11:35. Reason: Update
The same issue here. It was said that if the PFB is still on it happens otherwise it works as it should be.
My problem is that I have not got the PFB back and the time is running and so the event. Every day counts these times and I lose more and more pumpkins but I do not want to use another PFB and after claim the lost one for month.
Last time I had a similar problem with not getting 3 days prem and at the end I got nothing since I did not make a screenshot before and after. It is very hard to monitor all of my steps because of unseeing happening :S
My UST nr.: 15633712
best use another - if u get a refund from support, it will be one sent by in game mail - they do not apply em on island
DO NOT place a pfb if the old one is active as it will run out when the old one should have expired regardless of what the timer says... I had to drop 2 more pfb yesterday on zeus server on 2 people who had already lost them after just a few hours ..