HTTP Error 500

[Loukoulos]

After 3 days

[marvistas]

I finally managed to login today after two days of trial. The HTTP ERROR 500 costed me a weekly reward and a quest and compensation should be provided

[Harlequin_1963]

Only official comment I can find so far is "The live servers were hit by a hiccup."

So it was more than 1, it wasn't restricted to just one ISP.

[Qualan]

I finally managed to login today after two days of trial. The HTTP ERROR 500 costed me a weekly reward and a quest and compensation should be provided

Priceless :P

Then i suggest you submit a ticket to support as this wasnt a server outage that hit all players so general comnpensation would normally not provided.

Do not worry if they don;t react positively the first time, it is that they do not understand your request soi you might need to explain it to em in different words a few times

[BB_Trafffer]

Only official comment I can find so far is "The live servers were hit by a hiccup."

So it was more than 1, it wasn't restricted to just one ISP.

It's was a global issue, across all the TSO instances.

[Harlequin_1963]

It's was a global issue, across all the TSO instances.

The response I got on Twitter was that my reporting of the 500 error was unique and needed my isp to see if they could narrow down the problem

quote: Therefore, please note down your ISP so we can figure out what happened. You're also getting the "Error 500" while loading the webpage?

[BB_Trafffer]

The response I got on Twitter was that my reporting of the 500 error was unique and needed my isp to see if they could narrow down the problem

quote: Therefore, please note down your ISP so we can figure out what happened. You're also getting the "Error 500" while loading the webpage?

Correct. We collected information from all affected players in order to fix it. Most of the players did not experience this connection issue.