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Thread: Gems from Mystery Boxes

  1. #1
    Original Serf
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    Gems from Mystery Boxes

    Why I never have been collected gems when they appears from openning Mystery boxes? Yesterday again I received 40 gems but when I clicked on the loot they just dissapered but not counted with my existing gems. From time when you have been applied Mystery boxes I have been lost such way hundreds maybe even thousand gems.

  2. #2
    Ruler of the Land
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    check star menu - some stuff goes there

  3. #3
    Keen Commentor
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    Northisle
    Also: They are oftern immediately counted towards your total, not at the time of clicking on the green checkmark.

  4. #4
    Original Serf
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    Quote Originally Posted by Qualan View Post
    check star menu - some stuff goes there
    No, I checked everytime!

    Quote Originally Posted by copycat71 View Post
    Also: They are oftern immediately counted towards your total, not at the time of clicking on the green checkmark.
    Didn`t noticed that...
    Last edited by BB_Trafffer; 22.02.22 at 11:25. Reason: double post

  5. #5
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
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    Quote Originally Posted by Svil-en View Post
    Why I never have been collected gems when they appears from openning Mystery boxes? Yesterday again I received 40 gems but when I clicked on the loot they just dissapered but not counted with my existing gems. From time when you have been applied Mystery boxes I have been lost such way hundreds maybe even thousand gems.
    Hey Svil-en.

    If you are confused with your gems, you can always reach our Support Team. Based on the account logs, they will be able to investigate and share the details with you.

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