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Thread: general error, refresh page

  1. #1
    Skilled Student
    Join Date
    Aug 2018
    Posts
    32
    World
    Northisle

    general error, refresh page

    Anyone getting the "general error, refresh page "tab, whilst loading up, can't seem to log in, is it just my machine or are others experiencing this.

  2. #2
    Erudite Pioneer
    Join Date
    Jun 2012
    Posts
    92
    World
    Sandycove
    Yep, other people are experience also issues getting general issue.
    Another issue bb has to resolve. What's next?

  3. #3
    Jolly Advisor
    Join Date
    Aug 2012
    Posts
    180
    World
    Newfoundland
    yes, i can log in only to forum. the GENERAL ERROR is not allowing me to log in. What is going on? BB?

  4. #4
    Pathfinder
    Join Date
    Aug 2016
    Posts
    2
    World
    Northisle
    Yep me too, I wonder which General is causing the error, feels like a Major General issue to me

  5. #5
    Jolly Advisor
    Join Date
    Aug 2012
    Posts
    180
    World
    Newfoundland
    HELP!

    Nothing works. General Error just do not want me on TSO for some reason. Some explanation BB, maybe about what is going on? Help!

  6. #6
    Ruler of the Land
    Join Date
    Feb 2013
    Location
    Devon
    Posts
    1,633
    World
    Northisle
    Clearing cache let me get past general error stage, now game is hanging and not loading

    And if you look on Facebook they haven't even updated since the Christmas event so no hope of any info there re this issue. Fantastic customer service...NOT

    PS Reason there is so little here by way of comments is that people cannot login to the forum as they cannot login to the game.

  7. #7
    Skilled Student
    Join Date
    Dec 2012
    Location
    Kalgoorlie ,Western Australia
    Posts
    36
    World
    Northisle
    just got back in , try it

  8. #8
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,207
    World
    Newfoundland
    Hello everyone. Thank you for your comments about this situation. The technical team is already working on a solution. Right now we have no ETA, but we will keep you updated. Thank you for your patience and once again, we are truly sorry about the inconveniences this causes.

  9. #9
    Glorious Graduate
    Join Date
    May 2017
    Posts
    113
    World
    Newfoundland
    Same problem happening here, "general error" and can't log in, over and over. Never had this issue previously.

  10. #10
    Keen Commentor
    Join Date
    May 2021
    Posts
    151
    World
    Northisle
    Quote Originally Posted by lordloocan View Post
    Clearing cache let me get past general error stage, now game is hanging and not loading

    And if you look on Facebook they haven't even updated since the Christmas event so no hope of any info there re this issue. Fantastic customer service...NOT

    PS Reason there is so little here by way of comments is that people cannot login to the forum as they cannot login to the game.
    Not sure if this is everyone's problem, but i cannot connect to U-Play/Ubisoft Connect and therefor cannot get into the game.

    PS: managed to slip trough the cracks it seems, i'm in for the time being.

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