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Thread: Game is not loading

  1. #51
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    Game is loading but keep getting "UPlay is not available" popup over the game screen, which boots you back to homepage. Game appears to be working normally in the background, but can't touch it while this stupid popup keeps intruding. No login problems before the maintenance.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  2. #52
    Glorious Graduate
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    abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20111) at stackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20393) at abort (https://ubistatic-a.akamaihd.net/001...f217d.js:3:992) at getBinary (https://ubistatic-a.akamaihd.net/001...17d.js:3:16934) at https://ubistatic-a.akamaihd.net/001...17d.js:3:17316

    Still getting this if I try to login to unity, tried different browsers, same result each time.

  3. #53
    Ruler of the Land
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    Game will not load:

    abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20111) at stackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20393) at abort (https://ubistatic-a.akamaihd.net/001...f217d.js:3:992) at getBinary (https://ubistatic-a.akamaihd.net/001...17d.js:3:16934) at https://ubistatic-a.akamaihd.net/001...17d.js:3:17316

    Cleared cache, unity cache, tried 2nd laptop. Fix for this?
    Last edited by lordloocan; 30.11.22 at 10:50.

  4. #54
    Community Manager
    Master of Strategy BB_Trafffer's Avatar
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    Using unsupported 3rd-party software can lead to such unusual errors, so please do not use it.

    In this case, you need to reach out to our Support Team.

  5. #55
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    I'm not using any "3rd party software", the unofficial client won't run on this comp.
    After wasting 7 hours last night, where I was only once able to get into 1 server, spent a frantic couple of hours tonight trying to salvage login bonuses as the UPlay popup is no longer making it impossible.
    Now starting new event almost a day late and getting explorers and buff schedules back into line after losing their benefit for a day.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  6. #56
    Community Manager
    Master of Strategy BB_Trafffer's Avatar
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    Quote Originally Posted by Nogbad View Post
    I'm not using any "3rd party software", the unofficial client won't run on this comp.
    After wasting 7 hours last night, where I was only once able to get into 1 server, spent a frantic couple of hours tonight trying to salvage login bonuses as the UPlay popup is no longer making it impossible.
    Now starting new event almost a day late and getting explorers and buff schedules back into line after losing their benefit for a day.
    My message was addressed to Harlequin_1963 & lordloocan. It's an overall warning to anyone with a similar error.

    If you experience Uplay issues, please reach out to Ubisoft Support.

    This error is also explained on Ubisoft webpage.

  7. #57
    Ruler of the Land
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    Quote Originally Posted by BB_Trafffer View Post
    Using unsupported 3rd-party software can lead to such unusual errors, so please do not use it.

    In this case, you need to reach out to our Support Team.
    I see from your response to Nogbad that this was aimed at harlequin and myself. Just to clarify I WAS NOT using 3rd party software, I was using Unity - otherwise why would I have bothered clearing Unity cache? An apology please for implying I am a cheat.

  8. #58
    Ruler of the Land
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    i will apologize for thinking that for a split second based on this thread :P

  9. #59
    Community Manager
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    Quote Originally Posted by lordloocan View Post
    Just to clarify I WAS NOT using 3rd party software, I was using Unity - otherwise why would I have bothered clearing Unity cache? An apology please for implying I am a cheat.
    I realize that you have the mentioned error message when trying to use our official way of playing - no doubt about it. However, this error comes from using unsupported third-party software - the so-called "client".

    Have you not used it since it was officially withdrawn by us?

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