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Thread: Account problem!

  1. #1
    Pathfinder
    Join Date
    Sep 2022
    Posts
    5
    World
    Newfoundland

    Account problem!

    How did the error manifest itself?
    * I dont know, i cant logg in form Google and client also ,,, 3 hours ago all was working good
    Date and time - When did the problem occur?
    *19.10.2022 9:09
    Please state here the exact date and time when the error occurred.
    *
    What did you do last?
    *Rebuilding mines
    Please briefly describe your activities in the game.
    *Last weeks nothig, like i said i am just building mines because my barracks is on upgrade
    Did the problem occur more than once? Can it be reproduced?
    *I didnt had this problem before
    Have you already done the first steps?
    *Everything i tryed, and nothing works
    Please have a look at this topic: Help with Game, Connection Problems
    *I did
    The first steps often fix errors. Did you check if the error still occurred afterwards?
    * ??
    Have you cleared your cache and cookies?
    * yes
    How to clear cache and cookies can be found here.
    Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.


    Which operating system do you use (Windows, Mac OS, Linux, ...)?
    *Windows 10
    Internet provider / Internet speed:
    Internet access (LAN/WLAN/UMTS):
    Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
    Which browser AND browser version are you using?
    *Google chrome 106.0. 64 bit
    You can find the exact version of your browser as follows:
    Firefox.
    Menu: Help > About Mozilla Firefox
    Internet Explorer
    Menu: "?" > "About"
    Google Chrome.
    Toolbar: "Wrench icon" > "About Google Chrome".
    Safari
    Menu: "Safari" > "About Safari".

  2. #2
    Pathfinder
    Join Date
    Sep 2022
    Posts
    5
    World
    Newfoundland




    @BB
    Last edited by Bossnian; 19.10.22 at 07:25.

  3. #3
    Skilled Student
    Join Date
    Feb 2020
    Posts
    47
    World
    Newfoundland
    Maintenance. Info is on the main page.

  4. #4
    Pathfinder
    Join Date
    Mar 2016
    Posts
    9
    World
    Northisle
    The game doesn't load for me either after yesterday's maintenance, I can't play in Unity (it doesn't load) or with the old client (I get an error message I have not seen before). Anyone else having this problem ?

  5. #5
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,207
    World
    Newfoundland
    Quote Originally Posted by LauraaS View Post
    The game doesn't load for me either after yesterday's maintenance, I can't play in Unity (it doesn't load) or with the old client (I get an error message I have not seen before). Anyone else having this problem ?
    Could you please post it here or send it directly to me (error message/loading bar) once you see it?

    Please also remember that using the 3rd party software is against our TOS and you use it at your own risk.

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