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Thread: TSO is not loading (SBOX_FATAL_MEMORY_EXCEEDED)

  1. #1
    Jolly Advisor
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    TSO is not loading (SBOX_FATAL_MEMORY_EXCEEDED)

    Hi!

    I have logged into TSO today as usual. I did all buffs and when I was logging out , I remembered I forgot to send explorers out. So I clicked "login" button on main page of TSO again expecting to send the explorers I forgot about. However, it is not what I've got.

    I got:
    "
    AW, SNAP!
    Something went wrong while displaying this page.
    Error code: SBOX_FATAL_MEMORY_EXCEEDED
    "

    I cleared all cache and cookies. It did not work.
    I used the trick in Guides for faster loading time "--disk-cache-size=1000000000". Windows through at me some alert about administration, which I just clicked through, as it wasn't mentioned in the guide. It did not help either.
    I tried to clear the Unity DB, but there in applications-indexedDB was no unity. was only /idbfs with timestamp inside.

    I use Google Chrome. I do not understand what went wrong. I logged without issues at first. Now I get "AW, SNAP" time after time.

    Help!!! Help!!! Help!!!

  2. #2
    Jolly Advisor
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    I think I fixed it somehow temporarily? I kept crashed "AW, SNAP!" web page untouched. I opened new tab. Loaded TSO main page and logged for a second time, while first login was still there crashed in other tab on my browser. TSO just loaded. I sent my explorers.

    Anyone cares to explain what is going on there with my Google Chrome browser and TSO?

  3. #3
    Eggcellent Essayist Mortallicus's Avatar
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    Hey sorry you got me I am no expert. However, I found https://forum.thesettlersonline.com/...ht=clear+cache useful. If you scroll down or jump to last post you will also see that the idbfs file IS Unity. I found the same using Brave Browser.

    Hope this helps until an expert arrives
    "Small but beautifully formed ” 
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  4. #4
    Jolly Advisor
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    I logged in. No issues. TSO loaded just fine.
    I logged off. Then I tried logging in. I got "AW, SNAP!" web page.
    I tried today my work-around, by leaving the crashed window while trying to log in again. It does not work. I get only "AW, SNAP!" web page.
    I pressed F12 and deleted /idbfs. On login I get "AW, SNAP!".

    I hope an expert will arrive and cares to explain what is going on. Why I can not log in into TSO, directly after leaving it?
    Why I get memory issue message? Why TSO is crashing?

  5. #5
    Glorious Graduate
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    https://comparecheapssl.com/how-to-f...rome-and-edge/

    ^^^^ try seeing if any of that helps

  6. #6
    Skilled Student
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    May 2014
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    Glad it's not just me. Laptop lost internet then when I rebooted I got the "aww snap" message. Have cleared all browsing data and cache. can get in for a few seconds before it boots me out again with aww snap!...

  7. #7
    Jolly Advisor
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    I found the devil causing the issue. McAfee web protection. It is a free application from McAfee on Windows. Now, I know WHY it is free. I uninstalled this application. Issue solved. I can relog now without restarting my Google Chrome.

    Thanks Harlequin for the url. It helped me trace the issue and remove the cause.

  8. #8
    Jolly Advisor
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    Quote Originally Posted by Jax030310 View Post
    Glad it's not just me. Laptop lost internet then when I rebooted I got the "aww snap" message. Have cleared all browsing data and cache. can get in for a few seconds before it boots me out again with aww snap!...
    Yeah, just reboot wont fix it. You need clear the Unity Database with F12 - application - indexDB - /idbfs (delete), close Google Chrome and literally reboot your entire computer. Unless you use the link Harlequin provided and trace the issue. It is something with virus protection.

  9. #9
    Jolly Advisor
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    Newfoundland
    BACK with the same error!

    Someone applied PFB buff on my island and my game crashed. Now, I get repeatedly "sbox fatal memory exceeded" message on my Google Chrome. I can not even return the PFB buff to lone_wolfaka(I think).

    Help!!!

  10. #10
    Jolly Advisor
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    Aug 2012
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    After 10 minut of hard refreshes and computer reboots, I got to log in. No pfb detected. I swapped pfb with dragana. I still have no idea what happened for those 10 scary minutes.

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