total freeze

[Russellfire366]

hi, is anyone experiencing the regular lock up/game freeze, and having no alternative, but to reboot, I'm sorry, I'm not a negative person , but does tso seem to be getting worse for freeze, or is it my laptop. i think 6 months ago, things seemed to be on the mend, i had not many probs with freeze, but it seems to have come back with a vengance :/

[BB_Trafffer]

Hello.

We would need more details if you could please answer as many questions as you can:

• How did the error manifest itself?
  For example: error message, connection lost, etc.
• Date and time - When did the problem occur?
  Please state here the exact date and time when the error occurred.
• What did you do last?
  Please briefly describe your activities in the game.
• Did the problem occur more than once? Can it be reproduced?
• Have you already done the first steps?
  Please have a look at this topic: Help with Game, Connection Problems
  The first steps often fix errors. Did you check if the error still occurred afterwards?
• Have you cleared your cache and cookies?
  How to clear cache and cookies can be found here.
• Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
• Which operating system do you use (Windows, Mac OS, Linux, ...)?
• Internet provider / Internet speed:
• Internet access (LAN/WLAN/UMTS):
• Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
• Which browser AND browser version are you using?
  You can find the exact version of your browser as follows:
  • Firefox.
    Menu: Help > About Mozilla Firefox
  • Internet Explorer
    Menu: "?" > "About"
  • Google Chrome.
    Toolbar: "Wrench icon" > "About Google Chrome".
  • Safari
    Menu: "Safari" > "About Safari".
  
  

Also kindly add reproduction steps and don't hold back with how detailed they might be.