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Thread: Server zone crashed

  1. #1
    Pathfinder
    Join Date
    Jan 2023
    Posts
    3
    World
    Northisle

    Server zone crashed

    5 hours ago I was thrown out of the game and I cannot join anymore. Other players cannot visit my island. Is someone else experiencing this issue ?
    Attached Images

  2. #2
    Pathfinder
    Join Date
    Feb 2012
    Posts
    6
    World
    Northisle
    I got same problem, but I don't know when happended

  3. #3
    Skilled Student Nettopp_naa's Avatar
    Join Date
    Nov 2011
    Location
    Sunndalsøra Norway"Wild and beatiful"
    Posts
    25
    World
    Newfoundland
    Same problem with friend Isalnd, after he started the "Practice MatcH" adventure.

  4. #4
    Pathfinder
    Join Date
    Aug 2012
    Location
    bristol
    Posts
    1
    World
    Northisle
    i have the same issue not been able to get in the game

  5. #5
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,152
    World
    Newfoundland
    Hello Settlers.

    We are aware of this issue and the development team is working to resolve it as soon as possible.

    We apologize for the inconvenience.

  6. #6
    Original Serf
    Join Date
    Jul 2012
    Posts
    9
    World
    Sandycove
    Yep same here. days go by. cant log in. event is still ongoing and we cant do nothing about it

  7. #7
    Pathfinder
    Join Date
    Mar 2023
    Posts
    7
    World
    Sandycove
    Hi there,
    I have the same! After today's update was able to log in and play for about minutes and then I got exactly the same symptoms. Opened ticket with BB support but I understand it's gonna take days to resolve, so bye bye footballs

  8. #8
    Pathfinder
    Join Date
    Jan 2021
    Posts
    3
    World
    Sandycove
    Also same here, great ending to the event!

  9. #9
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,152
    World
    Newfoundland
    Thank you for the reports.

    We are already investigating the zone error you are experiencing. We will try to resolve it as soon as possible. I will update this thread once we will have more details to share.

  10. #10
    Ruler of the Land
    Join Date
    Nov 2011
    Posts
    1,257
    World
    Newfoundland
    Quote Originally Posted by China_Blue View Post
    Hi there,
    I have the same! After today's update was able to log in and play for about minutes and then I got exactly the same symptoms. Opened ticket with BB support but I understand it's gonna take days to resolve, so bye bye footballs
    That is very pessimistic.

    We are now in the week of inactive event but active shop so you can still spent your footballs till beginning of next week

    So as long as it less than 6 days you should be fine spending the footballs

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