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Thread: gm_dialog_Plain is not defined

  1. #1
    Nifty
    Join Date
    Jan 2022
    Posts
    51
    World
    Sandycove

    gm_dialog_Plain is not defined

    Having been booted out twice in the last 5 minutes I now can't even load the game at all, even after clearing all site data (includes Unity DB etc.)
    Just get a progress bar, then in the DevTools console this message

    play:166 Uncaught (in promise) ReferenceError: gm_dialog_Plain is not defined

    And nothing further.

    Retried again a few minutes later and now back to the previous error, stuck on loading (progress bar about 95%).

    ab96b4f2f7be140ae5081aa5fecf2e69.js:3 EndOfStreamException: Unable to read beyond the end of the stream.
    at System.IO.__Error.EndOfFile () [0x00000] in <00000000000000000000000000000000>:0

    After a few minutes of *that* error I was able to get in again, and the moment I went into the addy I was doing (Dark Priests), got booted again, in the same fashion where the screen just goes dark brown with light brown margins, and strangely even the DevTools window (Chrome) goes blank.
    Just before that I'd seen a bunch of errors about insufficient resources:

    ...
    Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
    ubistatic-a.akamaihd.net/0018/live/GFX_HASHED/building_lib/3c8199c4b3f64caefbe93f64aa52e58c21f1ff29.png:1 Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
    ubistatic-a.akamaihd.net/0018/live/GFX_HASHED/building_lib/9263ee8b0c72d7a9caa3ff8ad709f3dba1e28ad5.png:1 Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
    ...

    play:1 [.WebGL-00006CD00C290E00] GL_OUT_OF_MEMORY: Error: 0x00000505, in ..\..\third_party\angle\src\libANGLE\renderer\d3d\ d3d11\ResourceManager11.cpp, allocate:496. Internal D3D11 error: HRESULT: 0x8007000E: Error allocating Texture2D
    play:1 [.WebGL-00006CD00C290E00] GL_CONTEXT_LOST_KHR: Context has been lost.

    (My machine has 64Gb of RAM).

    Reloaded and now back to the EndOfStreamException. Premium time due to run out any moment and pretty keen to finish my addy before it does!

    (As far as I can tell as an end-user without the ability to modify/rebuild the code I can't do anything about the EndOfStreamException, but there's some discussion about it here... https://github.com/Perfare/Il2CppDumper/issues/471)


    A few hours later and now we've advanced to "Uplay not available". Progress?

    Well just enough after another couple of retries to get into the game again only to have it hang a ~20 seconds into an adventure (1/4 finals) with the following error in the DevTools console:

    52ab96b4f2f7be140ae5081aa5fecf2e69.js:3 An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

    Any guesses as to what error I got trying to log-in again?
    Last edited by Usermaatre; 12.06.23 at 11:43.

  2. #2
    Original Serf
    Join Date
    Dec 2021
    Posts
    11
    World
    Sandycove
    Since the maintenance on 2024-03-13 this regression is back

    It shows as blank screen with unfinished progress bar and in the browser console the exception is documented:
    "
    Uncaught (in promise) ReferenceError: gm_dialog_Plain is not defined
    <anonymous> https://www.thesettlersonline.com/en/play:166
    promise callback* https://www.thesettlersonline.com/en/play:165
    play:166:35
    <anonymous> https://www.thesettlersonline.com/en/play:166
    (Asíncrono: promise callback)
    <anonymous> https://www.thesettlersonline.com/en/play:165
    "

  3. #3
    Original Serf
    Join Date
    Dec 2021
    Posts
    11
    World
    Sandycove
    Cleared Unity Cache as described at:
    https://forum.thesettlersonline.com/...nity-Web-Cache

    Exception still occurs!

  4. #4
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,207
    World
    Newfoundland
    Hello Settlers. We have implemented a potential fix on our test server that should resolve the loading issue. Please go to our test server here and let us know if it works.

  5. #5
    Pathfinder
    Join Date
    Oct 2016
    Posts
    2
    World
    Sandycove
    Thanks, works for me! Happily logged on test server ) will wait for implementation on main servers

  6. #6
    Original Serf
    Join Date
    Feb 2012
    Posts
    18
    World
    Newfoundland
    The test server works with Chrome.

  7. #7
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,207
    World
    Newfoundland
    Hello again.

    With today's hotfix, we have implemented a fix that should resolve the loading issue. Let us know if you still can't load the game.

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