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Thread: log in issues

  1. #11
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,152
    World
    Newfoundland
    Folks, if you are reporting a login issue, please be more specific - what kind of problem are you experiencing? Is it "Locked Zone", "loading bar stuck at 90%", or something else? We need as much detail as possible to investigate this, so a generic "I can't log in" message won't help us.

    We will perform maintenance tomorrow to resolve the "locked zone" issue.

  2. #12
    Glorious Graduate
    Join Date
    Jul 2013
    Posts
    95
    World
    Newfoundland
    Trafffer cant log in again, its the loading bar stuck at 90%, up until yesterday loading has been very good, but have now been trying for over 12hrs, have cleared caches and flush dns all no help?

  3. #13
    Pathfinder
    Join Date
    Jan 2016
    Posts
    5
    World
    Newfoundland

    Bit more info

    Quote Originally Posted by BB_Trafffer View Post
    Folks, if you are reporting a login issue, please be more specific - what kind of problem are you experiencing? Is it "Locked Zone", "loading bar stuck at 90%", or something else? We need as much detail as possible to investigate this, so a generic "I can't log in" message won't help us.

    We will perform maintenance tomorrow to resolve the "locked zone" issue.
    For me it was "loading bar stuck at 90%"
    The following is from memory as after not attempting to login for 24Hrs, I have been able to get past the 90% and load the game today in reasonable time. Thank you.

    It happened after collecting bulk loot email into my Star Menu and a generic error message on the zone displayed. Ended up back at the Homepage. Cleared cache even tried on a clean install laptop I happened to be setting up.
    I am running Win10 22H2 using Firefox 114.0.2 (64-bit) all up to date.
    F12 showed 4 errors and a lot of attempts to load a akamai .js script with some attempts hitting 729 times before moving on, and it appeared to me to be cycling through the attempts.
    Hopefully I won't need to but if it happens again; I will take note of the errors and the name of the script and report it to you.

    Take care.

  4. #14
    Original Serf
    Join Date
    Jun 2012
    Location
    New Zealand
    Posts
    18
    World
    Sandycove
    I haven't been able to login again for the last 2 days. It gets stack when the login bar reaches the green, at about 90 %. Done the cleaning up, restarting, chrome, edge... the same, result. 😥😥

  5. #15
    Pathfinder
    Join Date
    Jan 2023
    Posts
    4
    World
    Northisle
    Same here the game loaded in some state in the morning but a weird state, like the land is not rendered, only some building graphics are loaded etc.

    After a couple of refreshes and cache clears I got stuck in the loading screen and eventually once I managed again to log in, still have broken graphics...

    weird.

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