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Thread: Game Update

  1. #1
    Jolly Advisor
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    Game Update

    Can someone from BB explain how game update on 14 worlds in Germany ended sooner than 3 worlds here? Even the time planned was 4h shorter plus instead of "A full change log will be made available soon." there's actual description.

    Spiel-Update 27.06.2023 (beendet)
    Datum: Dienstag, 27. Juni
    Spielwelten: Alle (1 - 14)
    Start: ca. 08:00 Uhr
    Ende: ca. 12:00 Uhr

    Dies ist ein Backend-Update und bringt keine Änderungen im Spiel.

    vs.

    Game Update 27.06.23
    Day: Tuesday, June 27th
    Game Worlds: (1 - 3) Closed
    Start: Approx. 08:00 CEST
    End: Approx. 16:00 CEST

    A full change log will be made available soon.

  2. #2
    Jolly Advisor
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    Oh it's worse than that,
    The update on the German servers completed in 1hr 30mins
    The update on our servers still on going after 4 hrs 42mins

  3. #3
    Treasure Hunter
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    and backend-updates could have lasted another 2days without touching, but who knows - information flow is not that good

  4. #4
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    Must be very critical to update during event....
    Can't update outside event when no players are online.....?

  5. #5
    Original Serf
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    I see the ''A full change log will be made available soon.'' has vanished from our front page and no change log added to forum

  6. #6
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
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    Quote Originally Posted by sk_setttler View Post
    Can someone from BB explain how game update on 14 worlds in Germany ended sooner than 3 worlds here?
    The changes made on the "14 worlds" are different from the changes being made on our "world", so the timing is different. This maintenance will not make any changes to the game, as previously announced, but will focus on infrastructure. The message was updated around the time you posted it.

  7. #7
    Skilled Student
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    Quote Originally Posted by BB_Trafffer View Post
    The changes made on the "14 worlds" are different from the changes being made on our "world", so the timing is different. This maintenance will not make any changes to the game, as previously announced, but will focus on infrastructure. The message was updated around the time you posted it.
    Don't u think the timing is a bit off? Two long infrastructure maintenance during the event and even on the last day of the event. Couldn't it have waited until the event was over?

    And again, one day's notice of maintenance is not enough to be properly prepared for it..as it has been repeatedly referred to by settlers.

    If u are tying to kill the game, then this is the way to do it.

  8. #8
    Ruler of the Land
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    Quote Originally Posted by King_Jarmo View Post
    Don't u think the timing is a bit off? Two long infrastructure maintenance during the event and even on the last day of the event. Couldn't it have waited until the event was over?

    And again, one day's notice of maintenance is not enough to be properly prepared for it..as it has been repeatedly referred to by settlers.

    If u are tying to kill the game, then this is the way to do it.
    You should know by now that we almost never get a straight answer. This is pretend to be perfect- never tell the facts if they are not nice. If you can read German it has always been clear that the info level and the service is quite different at the German server than here, but they are never going to admit that.
    If for some reason support feels the need to edit what I wrote, please delete entire post instead, dont put words into my mouth that I never said.

  9. #9
    Original Serf
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    Quote Originally Posted by BB_Trafffer View Post
    The changes made on the "14 worlds" are different from the changes being made on our "world", so the timing is different.
    Please explain this.

    The games/worlds should be identical with only a difference in language. As for infrastructure again how can 'our world' be so different to others?

  10. #10
    Community Manager
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    Quote Originally Posted by King_Jarmo View Post
    Don't u think the timing is a bit off? Two long infrastructure maintenance during the event and even on the last day of the event. Couldn't it have waited until the event was over?

    And again, one day's notice of maintenance is not enough to be properly prepared for it..as it has been repeatedly referred to by settlers.
    We are fully aware that maintenance during an event is never a good thing for players. That's why we've compensated this time by extending the event by 48 hours, which is longer than the downtime. We hope that this will at least make the inconvenience easier to bear.

    We apologize for that.


    Quote Originally Posted by Gogmer View Post
    Please explain this.

    The games/worlds should be identical with only a difference in language. As for infrastructure again how can 'our world' be so different to others?
    Well, if we are talking about changes in the game, you are right, but if we are talking about infrastructure, they are different. For example, some regions have more worlds and others less. Moreover, it doesn't mean that other regions won't also have similar maintenance (the US instance had it before this instance).
    Last edited by BB_Trafffer; 27.06.23 at 13:48.

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