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Thread: Connection Issue - connection to the server is lost

  1. #1
    Nifty Jiggy8's Avatar
    Join Date
    Jul 2023
    Posts
    55
    World
    Sandycove

    Connection Issue - connection to the server is lost

    Hello, my account is on Sandycove world/server.

    Since three days, my gameplay is interrupted by frequent disconnection from the game server and general lag (running into 40-60 seconds) at times.

    I use Google Chrome web browser and have a stable broadband connection.

    While I am playing normally, an animation comes up of a settler hitting a CPU unit with the title 'Connection issue' and a message "Connection to the server is lost....."

    While I admit it does not completely break my gameplay but this is now happening too frequently (11 times in the last 4 hours) and at times I have to refresh the browser.

    Making this post for Trafffer's information as he had suggested in the game world chat. If this issues continues, will raise a ticket tomorrow.

    Last edited by Jiggy8; 13.11.23 at 18:25. Reason: Attached screenshot & updated no. of times

  2. #2
    Original Serf
    Join Date
    May 2019
    Posts
    18
    World
    Sandycove
    Same here!

  3. #3
    Skilled Student
    Join Date
    Jan 2013
    Posts
    25
    World
    Sandycove
    same for me

    it occurs more when shifting to other ppls islands , or adv's.
    buffing another players island is very hard this way because it does not register all your placed buffs due to connection loss.
    Last edited by puit; 14.11.23 at 18:40. Reason: added more

  4. #4
    Skilled Student
    Join Date
    Jun 2023
    Location
    NorthEast of England
    Posts
    36
    World
    Sandycove
    Same here

  5. #5
    Pathfinder
    Join Date
    Jun 2022
    Posts
    8
    World
    Sandycove
    Same issue here, most of the guildies are reporting the same issue too

  6. #6
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    1,152
    World
    Newfoundland

  7. #7
    Nifty Jiggy8's Avatar
    Join Date
    Jul 2023
    Posts
    55
    World
    Sandycove
    Quote Originally Posted by BB_Trafffer View Post
    Has this data centre migration been completed now?

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