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Thread: Is this a me problem, or a BB problem?

  1. #1
    Skilled Student
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    May 2014
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    Sandycove

    Is this a me problem, or a BB problem?

    When the loading page gets stuck at about 90%... why? I clear the cache, doesn't work. Leave it for a day or two, come back try again, oh it works now. Why? Is it me or is it you guys? I would love to know, thanks.

  2. #2
    Nifty Jiggy8's Avatar
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    Jul 2023
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    Sandycove
    Quote Originally Posted by Siobhan76 View Post
    -snip-
    Happens with me every single day. The usual time to login in the game varies between 3 mins to 8 mins and the screen gets stuck right at about 90%.

    On a really unlucky day, it might take 10 mins. I prefer logging in after few mins/hours if it takes long time now.

    And yes, I use a suggested "browser" by BB for this browser based game. (Mostly Google Chrome & when the game does not load - Opera)

    You can check the timestamps at the bottom right.

    Screenshot 01:


    Screenshot 02:
    Last edited by Jiggy8; 21.11.23 at 05:15. Reason: added screenshots

  3. #3
    Community Manager
    Ruler of the Land BB_Trafffer's Avatar
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    Newfoundland
    Quote Originally Posted by Siobhan76 View Post
    When the loading page gets stuck at about 90%... why? I clear the cache, doesn't work. Leave it for a day or two, come back try again, oh it works now. Why? Is it me or is it you guys? I would love to know, thanks.

    Hello.

    Please try using a different browser and/or continue refreshing when the game gets stuck while loading. At some point, the game should load. This is a known issue.

  4. #4
    Nifty
    Join Date
    Mar 2018
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    74
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    Sandycove
    Basically, if your normal login time is say 60s, and its stuck on 90% for double, hit refresh.
    My normal login takes 15-20s, so when its stuck on 90% for about a min, I hit refresh, usually takes about 3 attempts. Most prob issue with connection, when it cannot get all the data its stuck in some loop.
    EDIT: Waiting for it when its stuck over normal loading time might work in some cases, but took me over 5m, so refreshing delivers better result most of the time.
    Last edited by First_Lord; 22.11.23 at 15:02.

  5. #5
    Original Serf
    Join Date
    May 2019
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    Sandycove
    The same for me and with different browsers. I keep refreshing several times until I can get in.

  6. #6
    Pathfinder
    Join Date
    Aug 2015
    Location
    Finland
    Posts
    7
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    Sandycove
    Still this problem occurring. Tried already three different browser and also cleared every browsers caches...

    Edit: And if you managed to get game loaded after six hours trying, you get connection issues every other minutes so playing is impossible. Which ends on server error and game kick you out.
    Last edited by Reizgah; 05.12.23 at 20:58. Reason: Adding info

  7. #7
    Ruler of the Land topgearfan's Avatar
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    Aug 2012
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    1,287
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    Newfoundland
    its a sandycove problem

  8. #8
    Glorious Graduate
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    Sandycove
    I just press F12 then storage and press "clear site data" then refresh and back within minutes

  9. #9
    Pathfinder
    Join Date
    Sep 2012
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    1
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    Sandycove
    When will this connection problem be fixed? The game is not enjoyable!

  10. #10
    Pathfinder
    Join Date
    Aug 2015
    Location
    Finland
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    Sandycove
    They say "This optimization and maintenance work is expected to last until mid-December." in announcement.

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