Starfall - Residue Processing

[BB_Trafffer]

Hi any update on this issue? I registered the problem over a week ago, but after being told to be patient my ticket was closed and still no resolution. I would love to be able to participate in this.

The support team is not in a position to fix this problem - it has to be done by the development team. This will be done with a game update, and the fix will be visible in the change log. Currently, I do not know the date when this will happen.

[Red-hair]

thank you for letting us know Trafffer

[Danus1986]

Thanks for letting us know.
Though still really disappointing we're basically locked out for now.

[Mephist]

So, what about this issue? I kinda feel ignored. Is there any plan to unstuck people so they can continue the Starfall experience?

[bankeris]

same problem, missing 2 stars.. have 848 :/

[Red-hair]

I was hoping that the update would have resolved our problem but it has not. I have relogged the issue. Can you please give us some idea about a timeframe for this?
Many thanks

[FayeStar]

I have the same problem with 849 Shards,cannot do anything for the Quest.

[Gazzan1]

2nd update and still unable to complete 'residue processing'

[Danus1986]

Yep I'd hoped for an update as well, but nothing unfortunately...

[BillyGoatGruff]

still broken