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Thread: [Sandycove] connection issues

  1. #61
    Nifty
    Join Date
    Oct 2024
    Posts
    58
    World
    Sandycove
    you say we work on it but
    Don't think you won't answer the form once
    ridiculous

    It's been almost 24 hours now where have you been or should you just give everyone back the money they paid for a game that doesn't work?

  2. #62
    Nifty
    Join Date
    Oct 2024
    Posts
    58
    World
    Sandycove
    Quote Originally Posted by AlexSunshine View Post
    i cant get in , gimme free stuff for compo 10,000 gems
    no every 12 hours offline 10 gems minute then every 4 hours offline 25 gems
    if it 24 hours 100 gems a min
    thats a total of 144000 gems in 24 hours
    let them work faster then

  3. #63
    Pathfinder
    Join Date
    Nov 2024
    Posts
    6
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    Sandycove
    going on 2 days now and not a peep from the pricks out there spending the $$ we spend on this broken game.

  4. #64
    Nifty
    Join Date
    Oct 2024
    Posts
    58
    World
    Sandycove
    if this comes into the media
    bye bye Ubisoft

  5. #65
    Original Serf
    Join Date
    Apr 2024
    Posts
    14
    World
    Sandycove
    Am I going to lose my pumpkins? O.o

  6. #66
    Nifty
    Join Date
    Oct 2024
    Posts
    58
    World
    Sandycove
    34 hour s all ready

  7. #67
    Nifty
    Join Date
    Oct 2024
    Posts
    58
    World
    Sandycove
    Server down all 35 hours

  8. #68
    Pathfinder
    Join Date
    May 2022
    Posts
    4
    World
    Sandycove

    my point of view

    it is unforgivible what happens now again the complete game community is full of anger about this again crashdown ...for clear it was promised from BB after migration from server to the new home it will be all running smoothly are it expands to a new nightmare ...starfall was implant with a lot of bugs inside u loose a lot ressources and star shards and NO COMPENSATION for it thats rude ! now one downfall after the next and BB want implant the next nightmare what will not work proper ...the guild fest.....i think fix first the game to a point u can play it again with joy and fun before do the next thing inside what not working....then the costumer service is really awful i wait now months to solve a problem what was promised by support i have the email for evidence ................it is same rude to let the people wait and wait until a problem is fixed ...when BB want the the money from us to by gems in the happy hour session there run the game perfect .............now we can nearly 2 days not in the game when u then go back to your island u has to solve a lot of mess ....then the loose of ressis as u not can sent out the explorer ...crashed mines ...the weekly quests what u not can finish ....the guild quest ...the dayly log in is mess up ..................................i think this time has the compensation in a way that hurts a little bit to make the job next time better .....48 000 gems minimum !!! when i do my job in real life like here the people do i get fired !!
    think about that...thanks

  9. #69
    Original Serf
    Join Date
    Dec 2023
    Location
    Back of beyond
    Posts
    20
    World
    Sandycove
    Nothings going to happen until Monday at the earliest. Why? Because there is no consequence for them. Yes we can state our grievances and complain until we're blue in the face, it just falls on deaf ears. They know that no matter how they treat us, ignore us or frustrate us, we will still be here in the long run. Maybe it is an unworthy loyalty we show but honesty how many will call it a day and leave...not many. Afterall it is free service, so they probably wonder why we get so frustrated, but should they want it to carry on being successful (profitable) and grow their client base without losing the currant one, they must improve in reliability, communication and trust. I am irritated at myself for the amount of time, effort and at sometimes money I have invested playing the game but like a mistreated puppy I remain faithful just to be disappointed repeatedly. In it's present state, I feel the game is slowly passing away rather than growing. When it finally reaches it's demise, and only then, maybe they will think that they did too little, too late. The signs are there, a dwindling player amount, an unhappy client base, repeated failures, fewer Gems being purchased (that's the bit that stings them a little). It is such a shame as the game promises so much, but at the moment, fails to deliver. So come the eventual up and running state, I will accept the so called compensation (it's virtual after all, and costs them nothing) and continue with a smile until the inevitable happens again and I'm back being frustrated, irritated and wondering why i did it all again.....again. Rinse and repeat. But you gotta laugh or you'll cry So keep it real, exhaust all your patience, and carry on as best you can. Tomorrow is another day and just like little Annie sings "it's only a day way". Having said that, she also sings "It's a hard knocks life for us"

  10. #70
    Ruler of the Land
    Join Date
    Nov 2011
    Posts
    1,312
    World
    Newfoundland
    Quote Originally Posted by Romarius2109 View Post
    i.i think fix first the game to a point u can play it again with joy and fun before do the next thing inside what not working....
    Deja vu or groundhog day

    This has been asked for many a time over the last few years - but BB is like some supernatural being, they hear you but that doesnt mean they will act - alas

    Also, the deafening silence and sparse use of compensation has come in after they had issues all the time

    I think since unity they changed servers and datacenters at least twice- or at least used it as an excuse ....

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